Customer Ratings & Reviews
- Model:
- PALK0003US
- |
- SKU:
- 6441181
Customer reviews
Rating 4.3 out of 5 stars with 964 reviews
(964 customer reviews)Rating by feature
- Display Quality4.6
Rating 4.6 out of 5 stars
- Camera4.3
Rating 4.3 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the One 5G Ace 2021's long battery life, good camera, and affordable price. They appreciate the large storage capacity and fast performance, as well as the support for 5G connectivity. While some users have concerns about the phone's weight and call quality, overall, customers are pleased with the phone's features and value for the price.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Motorola ola
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this phone so much! I don't even remember the phone I had before this but I remember it was awful and I am so grateful for this phone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for the positive feedback, Jackie. We are pleased to have you as a part of the Motorola family! If you like, you can be a part of our official Moto One 5G Ace community page here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
Rated 4 out of 5 stars
Smart phone owned by dumb person
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works and I am happy with it. I am not easily pleased!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for choosing us, MarvintheMARVELOUS. We are pleased to have you as a part of the Motorola family and we're glad that you're satisfied with the phone's features. If you like, you can be a part of our official Moto One 5G Ace community page here: https://forums.lenovo.com/t5/motorola-one-5G-ACE/bd-p/motorola_one_5G_ace_en. -Rizza
Rated 4 out of 5 stars
Good phone for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.tmobile does not recognize this phone but it works on their 5g network
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for this positive review, JimP. We're happy that you're satisfied with your purchase and phone's price. If in case you need help, kindly visit our official Moto One 5G Ace community page: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
Rated 3 out of 5 stars
Fine.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's fine. There's no native music player, it's got YT Music, which is meh for me. It should be capable of wi-fi calling according to the secs and my carrier, but this phone doesn't have the option to enable it under any setting I've search after trying the carriers directions.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your feedback, AuntieSchmem. We’re so sorry that your experience did not match your expectations. WiFi calling is a carrier feature, you can check the carrier compatibility here: https://www.motorola.com/us/carrier-compatibility. If you have other questions or concerns, please do not hesitate to send us an email at supportforums@motorola.com. We'll assist you from there. -Rizza
Rated 5 out of 5 stars
great phone/affordable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we own several of these phones without any trouble they are very rugged with the right case of course.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your positive ratings, Matt. We're happy that you're satisfied with your purchase. If you ever need help with your Moto One 5G Ace, give us a holler or reach out to our online community: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
Rated 5 out of 5 stars
Great cell phone!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great cell phone. This phone has a bright and crisp display and easy to use. I’m very happy with my purchase!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We're happy to hear that you're having fun with the device, Awesome. We can feel that you're happy with the product you've bought from us. If you would like to join the official Motorola community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
Rated 4 out of 5 stars
Good phone.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Does everything that I need. Sound quality is good.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for the positive review, BasicUser. I hope we keep meeting your expectations. Let us know if there's anything else we can do to help or you can visit our official Motorola One 5G Ace community page here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en - Mike
Rated 4 out of 5 stars
Motorola ace
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was easy to change over and setup I have enjoyed using and learning
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for the positive feedback, Android. We are pleased to have you as a part of the Motorola family. If you like, you can be a part of our official Moto One 5G Ace community page here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. Thank you so much for choosing Motorola! - Mitch
Rated 5 out of 5 stars
Super phone!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Motorola One 5G Ace is perhaps the best phone ever. It does everything that I want it to do. Two thumbs up!!!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Motorola, We appreciate you taking your time to give us very positive feedback and we're glad that everything works for you. If you have some time, you may want to take a look at our Moto One 5G Ace community here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
Rated 4 out of 5 stars
Decent phone for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent phone, with good features and functionality.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for choosing us, MDCounsel. We are pleased to have you as a part of the Motorola family and we're glad that you're satisfied with the phone's features. If you like, you can be a part of our official Moto One 5G Ace community page here: https://forums.lenovo.com/t5/motorola-one-5G-ACE/bd-p/motorola_one_5G_ace_en. -Rizza
Rated 5 out of 5 stars
Good Phone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone was purchased for a friend to use on Consumer Cellular. Set up and transition from an older Motorola phone was seamless.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Frenchy, We are so happy to hear you had a positive experience using our Moto One 5G phone. Your support and trust in us are much appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
Rated 4 out of 5 stars
too soon to ask
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it ... only have had it month, but ask me in a yr.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi HelloMoto, Thank you for purchasing this phone and for giving us a positive rating. This phone has all you need for the price and great specifications. You can join our online community if you would like to know more about the exciting features of our devices here: https://forums.lenovo.com/t5/motorola-one-5G-ACE/bd-p/motorola_one_5G_ace_en. -Rizza
Rated 4 out of 5 stars
Needed a phone for our son
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really wanted a Samsung unlocked phone but we would have to order.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for taking the time to share your feedback with Motorola, Thriftyman. If you're interested, check our official Motorola One 5G Ace community page here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en - Mike
Rated 4 out of 5 stars
Motorola 5G Ace
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice phone. Could take better pictures. Color is a little off
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you so much for the evaluation. If you like, you can be a part of our official Motorola community page here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en - Mike
Rated 5 out of 5 stars
Excellent Phone with Big screen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for my mom and she loved it. Big screen,super fast face recognition and finger print unlock
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for going the extra mile to support Motorola, Sasha. We're pleased to hear that your mom like the phone feature. If you're interested, you can check out our official Motorola community page: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Elle
Rated 5 out of 5 stars
Nice phone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Downgraded from the Moto Edge, much happier with this phone. I know the specs are as not as good if you like at stats. Much better display IMO.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for the 5-stars, Mark. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en - Mike
Rated 4 out of 5 stars
Motorola g
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone has good video quality and sound enjoying it.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for the positive rating, Eric. Glad that you like it and you are enjoying the phone's features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
Rated 5 out of 5 stars
No complaints
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this phone for my son. He loves it so far no complaints from him. He's coming from a 4G phone, soooooo.... Lol. :P
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .I want to thank you for taking the time to offer us your comments, Bossylady80. If you're interested, you can take a look at our official Motorola community page: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en - Mike
Rated 4 out of 5 stars
Basic
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone has good qualities and reception. A good basic unit.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi works,
Thanks for sharing your feedback and we're glad that you're satisfied with your purchase. If you're interested, we'd like to hear your story and share it with other One 5G Ace users here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. We love to hear you from there. - Frank
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was better than expected. Nice customer service and the timing was on point
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Pirumom, We're truly glad to hear your positive feedback. We hope we keep meeting your expectations. If you ever need help, give us a holler or reach out to our official Moto One 5G Ace community page: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch












