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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 964 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are impressed with the One 5G Ace 2021's long battery life, good camera, and affordable price. They appreciate the large storage capacity and fast performance, as well as the support for 5G connectivity. While some users have concerns about the phone's weight and call quality, overall, customers are pleased with the phone's features and value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 964 reviews
  • Rated 5 out of 5 stars

    Motorola ola

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone so much! I don't even remember the phone I had before this but I remember it was awful and I am so grateful for this phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart phone owned by dumb person

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works and I am happy with it. I am not easily pleased!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for choosing us, MarvintheMARVELOUS. We are pleased to have you as a part of the Motorola family and we're glad that you're satisfied with the phone's features. If you like, you can be a part of our official Moto One 5G Ace community page here: https://forums.lenovo.com/t5/motorola-one-5G-ACE/bd-p/motorola_one_5G_ace_en. -Rizza MotorolaMobility

  • Rated 4 out of 5 stars

    Good phone for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tmobile does not recognize this phone but it works on their 5g network

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fine.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fine. There's no native music player, it's got YT Music, which is meh for me. It should be capable of wi-fi calling according to the secs and my carrier, but this phone doesn't have the option to enable it under any setting I've search after trying the carriers directions.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, AuntieSchmem. We’re so sorry that your experience did not match your expectations. WiFi calling is a carrier feature, you can check the carrier compatibility here: https://www.motorola.com/us/carrier-compatibility. If you have other questions or concerns, please do not hesitate to send us an email at supportforums@motorola.com. We'll assist you from there. -Rizza MotorolaMobility

  • Rated 5 out of 5 stars

    great phone/affordable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we own several of these phones without any trouble they are very rugged with the right case of course.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cell phone!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great cell phone. This phone has a bright and crisp display and easy to use. I’m very happy with my purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Does everything that I need. Sound quality is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Motorola ace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to change over and setup I have enjoyed using and learning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super phone!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Motorola One 5G Ace is perhaps the best phone ever. It does everything that I want it to do. Two thumbs up!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent phone for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent phone, with good features and functionality.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for choosing us, MDCounsel. We are pleased to have you as a part of the Motorola family and we're glad that you're satisfied with the phone's features. If you like, you can be a part of our official Moto One 5G Ace community page here: https://forums.lenovo.com/t5/motorola-one-5G-ACE/bd-p/motorola_one_5G_ace_en. -Rizza MotorolaMobility

  • Rated 5 out of 5 stars

    Good Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was purchased for a friend to use on Consumer Cellular. Set up and transition from an older Motorola phone was seamless.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Frenchy, We are so happy to hear you had a positive experience using our Moto One 5G phone. Your support and trust in us are much appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    too soon to ask

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ... only have had it month, but ask me in a yr.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi HelloMoto, Thank you for purchasing this phone and for giving us a positive rating. This phone has all you need for the price and great specifications. You can join our online community if you would like to know more about the exciting features of our devices here: https://forums.lenovo.com/t5/motorola-one-5G-ACE/bd-p/motorola_one_5G_ace_en. -Rizza MotorolaMobility

  • Rated 4 out of 5 stars

    Needed a phone for our son

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really wanted a Samsung unlocked phone but we would have to order.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Motorola 5G Ace

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Could take better pictures. Color is a little off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Phone with Big screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my mom and she loved it. Big screen,super fast face recognition and finger print unlock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Downgraded from the Moto Edge, much happier with this phone. I know the specs are as not as good if you like at stats. Much better display IMO.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Motorola g

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone has good video quality and sound enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my son. He loves it so far no complaints from him. He's coming from a 4G phone, soooooo.... Lol. :P

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has good qualities and reception. A good basic unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was better than expected. Nice customer service and the timing was on point

    I would recommend this to a friend