Customer Ratings & Reviews
- Model:
- PALK0003US
- SKU:
- 6441181
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.3 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the One 5G Ace 2021's long battery life, good camera, and affordable price. They appreciate the large storage capacity and fast performance, as well as the support for 5G connectivity. While some users have concerns about the phone's weight and call quality, overall, customers are pleased with the phone's features and value for the price.
This summary was generated by AI based on customer reviews.
Thanks again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No WiFi callings, pic is okay thank ..............
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for purchasing our phone, Papararigan. We appreciate you taking your time to give us feedback. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
Good phoned
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far do good!! I think motorola phones are of good quality. I remember this brand as a kid as hand held radios to comunicate with each other.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Recomended, Thanks for this kind review! We appreciate your recommendation. This phone has great specifications. If you're interested, we'd like to hear your story and share it with other One ace users here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. Love to hear from you there. -Jess
Calls not working on ATT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone itself is great! we've purchased many Motorola devices over the years and have been happy with all of them. This phone was purchased after my wife's previous phone stopped making/receiving calls because of the ATT 3G shut down. Now this phone is experiencing the same issue (will not make/receive calls). I spoke with ATT today and it was explained to me they cannot guarantee an unlocked phone to work on their network and the phone should be purchased directly from ATT. Very disappointed by ATT's service because this phone is included on their list of compatible devices.... https://www.att.com/idpassets/images/support/pdf/Devices-Working-on-ATT-Network.pdf If your carrier is ATT I do not recommend this phone.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JimmyLee, Thanks for letting us know about your phone's condition. We're sorry to hear that you cannot make/receive calls using the AT&T service. We'll try to help. Please write us an email at supportforums@motorola.com and tell us more details. -Mitch
Dads phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok for younger people. A little complicated for elders.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We appreciate all the feedback, Dads. To be up to date with our devices, please do follow our official Motorola community page: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en - Mike
5 G
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good phone but decided to return for a less expensive model.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for the great review, Bridget25 and we're sad that you return the device. I hope you give us another chance in the future. - Mike
Best phone for the money.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alot better then my Samsung A12 that I had. Doesn't have all the bloat where that Samsung has on it's phones.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Paul, Thanks for the awesome review and for being our valued customer. We’re so grateful for the trust you’ve placed in us. If you're interested, we'd like to hear your story and share it with other One 5G Ace users here: https://forums.lenovo.com/t5/motorola-one-5G-ACE/bd-p/motorola_one_5G_ace_en. -Rizza
Moto Ace 5g
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you don't need a fancy phone this one is perfect. I will no longer buy Samsung this phone has higher quality.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi, Buckster3! Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future by sharing it on our community here: https://forums.lenovo.com/t5/motorola-one-5G-ACE/bd-p/motorola_one_5G_ace_en. -Mary
Rexccomebded
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't used my phone myself yet, but someone else that purchased this same phone on my account is satesfied with it's quality.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Angelise, We appreciate you taking your time to give us positive feedback and thank you for purchasing this phone. Your recommendation is highly appreciated. If you're interested, we'd like to hear your story and share it with Moto One 5G Ace users here:https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
Great phone, easy to use
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone easy to use but the screen broke on me twice
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ChasBourque, Thank you for purchasing this phone and sorry to hear your phone's screen is broken. While we do not cover physical damage, you may consider getting it repaired for a fee. You can find your repair options on this link: https://motorola-global-portal.custhelp.com/app/mcp/service. If you have questions write us an email at supportforums@motorola.com. -Mitch
ehh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.decent phone, not happy its still on android 10...
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .bengquist, I understand it is important to keep the phone updated to the latest software version. Your device is expected to receive both Android 11 and 12. Currently, our teams are working as quickly as possible to get the Android 11 out to eligible devices. We appreciate your understanding as our engineers continue to work on this. -Mary
Best Budget phone
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased it an year ago for < $200. Certainly one of the best budget Android phones (with all features).
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MadhuK, We're happy to see that this phone meets your expectation. You make us want to work harder and better. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
Love my Ace
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new phone. I the way it feels & operates. No troubles at all so far, I would recommend this Phone to anyone
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Glad that you enjoy it and are enjoying the phone, PhillyPhilsreview./If you wish to meet other people who own our device, kindly go to our community here: PhillyPhilsreview - Mike
Motorola One 5G Ace
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, quite sure the battery life will diminish
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Loofs,
We appreciate your feedback and we're glad that you did not encounter any problems with the phone. If you want to know more information about the One 5G Ace, you can join our community here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. - Frank
Stop working in less than a year
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was fast at first decent memory but just recently for no reason it shut off on a full battery and will no longer turn on. Around the same time I also bought a Moto G Stylus 2021 also had less than a year and having major issues were a new phone for myself is needed. These phones should last longer for the price we're paying . No it's not the most expensive but neither are they cheap especially considering I spent almost 400 on each just for my husband and to need to replace both phones within months. I can no longer recommended Motorola products
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Headshot095, We’re so sorry that your experience did not match your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
Same
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some difficulty to knowledge........................
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for choosing us, Billgogg. Let us know if there's anything else we can do to help or you can visit our official Motorola community page here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en - Mike
Great phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing phone. Best call quality ive ever had. Easy to use. Perfect size.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Jbrownjr50, We're glad to see that you are enjoying your phone and everything works for you. If you are interested, take a look at our official Motorola community page here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
Luckily I felt
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gladly found a 5G cheapest cell phone at store. Thanks to da' lady who helped us to choose a good Motorola item.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your valuable feedback, Gabo. Please let us know about your future experiences by visiting our official Motorola community page: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en - Mike
Ericsister
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this phone, I have no problems or issues, Runs well as my note 8 I had prior
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for purchasing this phone, Ericsister. Glad that you gave us a positive rating. You'll be enjoying this phone as it offers great specifications. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
Moto One 5G Ace
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little bigger than what I wanted but seems to be a solid phone
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We appreciate this wonderful rating! If in case you need help, kindly visit our online community: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en - Mike
Moto one g5 ace.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good upgrade to move forward. Works great. I miss the back arrow to return to previous screen. Great phone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for the positive review, Dave. If you need help with gesture navigation, please follow the steps provided below:
1. Go to the Settings app.
2. Go to System and then Gestures and then System navigation.
3. Choose 3-button navigation: Three buttons for Home, Back, and App Overview.
Let us know if there's anything else we can do to help or you can visit our official Motorola community page here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en - Mike