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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 964 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are impressed with the One 5G Ace 2021's long battery life, good camera, and affordable price. They appreciate the large storage capacity and fast performance, as well as the support for 5G connectivity. While some users have concerns about the phone's weight and call quality, overall, customers are pleased with the phone's features and value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 964 reviews
  • Rated 5 out of 5 stars

    Motorola quality.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need it to. Linked to my car so I could use hands free calling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone for the price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as a gift for my husband .. he loved it ! The only issue is , if you're not in to bulky big phones, look elsewhere .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wish it had a better water resistance rating.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a phone. Nice new 5g phone. Light weight phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is definitely not top of the line, but it was a great value for a 5G phone at the sale price of $300.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected. For a very casual mid-60s smartphone user, this device is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband and so far hes loving it. Great price for an android phone that takes good photos

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far , so good. I'm still familiarizing myself with this phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Chandra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product.. easy to use and camera is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FGR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I was looking for in a cell. Feels Great looks good. Pictures are Great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY THE BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is the BEST! Ordered on a Thursday ,and received item on Friday as promised. How can it be any better than that?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my spouse to replace his current phone. The voice command is wonderful and easy to handle.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for purchasing this phone and for your positive feedback, Char23. We're glad that you chose it for your wife and you're satisfied with the phone's features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Unlocked great value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unlocked phone. Great value.. video quality good. Is basically the same features as more expensive phones

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing to write home about.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall not a bad phone however would not purchase again. Camera quality was less than expected and swiping motions within apps is quite annoying. As a 5G phone I could not really see a difference from my previous LTE.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DougM, We are so sorry that your experience did not match your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Kindly send us an email at supportforums@motorola.com. We'll be assisting you from there. -Elle MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phones and tough, definitely recommend this phone if you want a great phone with awesome photography capabilities.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi InstructorTJ, Thank you for the wonderful review and for taking the time to share your feedback. Your recommendation is highly appreciated. To be up to date with our devices, please do follow our official community page:https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Jess MotorolaMobility

  • Rated 4 out of 5 stars

    Solid value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone provides a good value for the cost of the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value Best phones period.. Motorola Ace.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding device Motorola is the only phone I will buy, best value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xmas gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son likes the phone. He wanted to get away from his old iPhone. Said has brighter and displays more color.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good entry level phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone. set it up for my mother in law. She likes it .

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Spacemanspiff,

      Thanks for sharing your feedback and we're happy to hear that you're mother in law like the phone. If you're interested, we'd like to hear your story and share it with other One 5G Ace users here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. \ We love to hear you from there. - Frank MotorolaMobility

  • Rated 5 out of 5 stars

    Research & Buy Best Buy On-line

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found an open box item in Excellent condition and delivered curb side great service.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Roscoe, We're so happy to hear you had a positive experience using our phone. Your support and trust in us are much appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch MotorolaMobility