Customer Ratings & Reviews
- Model:
- PALK0003US
- SKU:
- 6441181
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.3 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the One 5G Ace 2021's long battery life, good camera, and affordable price. They appreciate the large storage capacity and fast performance, as well as the support for 5G connectivity. While some users have concerns about the phone's weight and call quality, overall, customers are pleased with the phone's features and value for the price.
This summary was generated by AI based on customer reviews.
Nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best Moto phone that I have ever bought! Easy to use and navigate! Took like 20 minutes to set up!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We are so thankful for giving us a positive rating, Michael. Glad that you bought one of our phones and we appreciate your support and love for our products. If you would like, you could join your fellow users on our official Moto One 5G Ace community page here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works well with my plan easy to upload all previous settings.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We're glad that everything works for you, charlie, and thank you so much for your review! Let us know if there's anything else we can do to help or you can visit the Motorola One 5G Ace online community here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en - Mike
Great phone for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone has everything I need. Very happy with purchase. Customer service was excellent.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .H Beth, We are so happy to hear you had a positive experience using our Moto One 5G Ace phone. Your support and trust in us are much appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-one-5G-ACE/bd-p/motorola_one_5G_ace_en. -Rizza
Great computer, Terrible phone.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer, Terrible phone. This is a quick phone compared to my Moto G7 I replaced, but phone call quality is horrible. Go to the Lenovo forums (I wish I had) and you will see multiple complaints about echo in phone calls. That is my problem and I guess there is no solution. The echo is so bad that people cannot understand anything you say. The only solution is to use the speaker or Bluetooth on all calls.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .I’m really sorry for how frustrating this situation is and I'll be happy to look into your case. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. - Mike
Great value for unlocked phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great so far. A little bulky compared to premium models but great value.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for purchasing this phone, Jasmine. We greatly appreciate the support. If you're interested, you may want to check our official community of Motorola One 5G Ace owners here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. - Mike
Ms
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Quality picture. Suitable for average.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Bargainbuyer, Thanks for the positive review! You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en - Mike
Good Deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice phone, good specs, quick. Easy to setup. Good connection to both Wi-Fi and cell services.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Karen, We are so happy to hear you had a positive experience using our Moto Edge phone. Your support and trust in us are much appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
Motorola phone
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Moto Moto is great phone it's easy to navigate. I got great buy. Thank Best buy
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Drea, Thanks for purchasing this phone and giving us a positive rating. Glad that you had a smooth transaction with BestBuy. You may join our official Moto One 5G Ace community here: https://forums.lenovo.com/t5/motorola-one-5G-ACE/bd-p/motorola_one_5G_ace_en. -Rizza
billy dee
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love this phone it is very easy to set up nice sound nice and big easy to handle
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Billydee10washear, We are so happy to hear you had a positive experience using our Moto One 5G Ace phone. Your support and trust in us are much appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
Make changes that matter
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is fine. The voice message change really sucks. The power button needs to be on the top, not on the side.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for taking the time to give your feedback. We really appreciate it. I will be sure to pass on what you have told me to our team. If gyou're interested, you may want to check our online community of Motorola One 5G Ace owners here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en - Mike
Another great Motorola phone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone. It's quick and snappy and has a nice big screen. Can't beat almost pure Android. Overall a quality phone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi BrianNJ, Thanks for your positive rating! We appreciate you choose this phone as it has all you need. If you're interested, we'd like to hear your story and share it with other One ace users here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. Love to hear from you there. -Jess
Great phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new phone it was so easy to set up and I was worried it would be hard.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We are so thankful for giving us a positive rating, RadioRose. Glad that you bought one of our phones and everything works for you. If you're interested, we'd like to hear your story and share it with other One 5G Ace users here: https://forums.lenovo.com/t5/motorola-one-5G-ACE/bd-p/motorola_one_5G_ace_en. -Rizza
Awesome phone!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome phone, added 1 tb microsd card and it now has plenty of space for my books, etc!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Fell4221, Thank you for taking the time to give us feedback. This phone has all you need for the price and great specifications. You can join our online community if you would like to know more about the exciting features of our devices here: https://forums.lenovo.com/t5/motorola-one-5G-ACE/bd-p/motorola_one_5G_ace_en. -Rizza
Best phone ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a Samsung buyer for more than 10 years But I don't change this phone for any other. I just love it.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Carmen, We appreciate you taking your time to give us a very positive feedback and we're happy that you love the phone. If you're interested, we'd like to hear your story and share it with other One 5G Ace users here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. We love to hear you from there. -Mitch
Motorola
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a little weird not having a home button or back button. To go back you have to swipe left and to get to your home page you have to swipe from the bottom up
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Hollywood, Thanks for giviing us a positive rating! You may enable the 3-button navigation to get the 3 buttons appear on the screen such as the back, home and recent button. To see: swipe up > Settings > System > Gestures > System navigation > enable 3-button navigation. If you're interested, we'd like to hear your story here on this One 5G Ace 2021 community: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. Love to hear from you. -Jess
Great Phone
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great phone. The screen is a little bit too big for me but it's still really good.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for the positive review, SFNM. Please let us know about your future experiences by visiting our official Motorola community page here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en - Mike
Great phone with delicate screen!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the phone is good except the screen is so fragile! I am usually careful! dropped the phone on the carpet! the screen is cracked already.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Behzad, Thank you for purchasing this phone and for your feedback. We're sorry to hear your phone's screen cracked. The device can still be sent in for repair with a fee. Here's the link where you can send a request: https://motorola-global-portal.custhelp.com/app/mcp/service. If you have questions write us an email at supportforums@motorola.com. -Mitch
5 G Motorola
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This telephone has a lot of great features, and is easy to navigate.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi 5478, thank you for choosing Motorola and we're happy to hear that you love this device.
To be up to date with our devices, please follow our official community page:
https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Ythan
Satisfied with new phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I was looking for. Works excellent, perfect size. Thanks for this great device.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you a lot for your evaluation! If you ever need help, give us a holler or reach out to our official Motorola community page: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en - Mike
Great phone for the price!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone for the price! Killer battery. Would recommend to a friend
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Tommy, Thank you so much for choosing Motorola and for the recommendation. If you would like, you could join your fellow Motorola One 5G Ace users on our online community: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en - Mike