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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 964 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are impressed with the One 5G Ace 2021's long battery life, good camera, and affordable price. They appreciate the large storage capacity and fast performance, as well as the support for 5G connectivity. While some users have concerns about the phone's weight and call quality, overall, customers are pleased with the phone's features and value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 964 reviews
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around very good phone! Fast, loud speaker, nice upgrade from my previous Moto G.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Great, Thank you for patronizing our product and for being a loyal customer. We appreciate you taking your time to give us feedback and we're glad that you're satisfied with your purchase. You may join our official Moto One 5G Ace community here: https://forums.lenovo.com/t5/motorola-one-5G-ACE/bd-p/motorola_one_5G_ace_en. -Rizza MotorolaMobility

  • Rated 5 out of 5 stars

    Moto one 5 g ace

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and beautiful.happy with the purchase.highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MOTOROLA ONE ACE FAST

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MOTOROLA ONE ACE 5G IS FAST DOWNLOADS,GREAT BATTERY LIFE AND TAKES GREAT PICTURES. EASY TO USE. THANK YOU !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price. I hope XDA keeps up with the updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone for the money. The speakers are not great but I use mostly Bluetooth anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely built to last!!!!! This is a great phone for some who is clumsy with their phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price. Good memory. Easy to setup and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the features, love the battery life. This phone has everything I need in a phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love motorola, have always bought motorola since cell phones came out

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Depressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Motorola one 5G ace 2021 Cell Phone at Best Buy Hiram; I requested transfering data from the old phone to new. The excercise wasn't completed causing time wasting etc. I couldn't get a protective case for new phone as the store never stock same.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi IDID, thanks for your purchase. As we stand behind our products, we would like the opportunity to assist you further regarding the transferring of your data. If you have time, please write us an email to supportforums@motorola.com. We're always there to help. - Mike MotorolaMobility

  • Rated 5 out of 5 stars

    Best in budget

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loaded with stuffs that you usually get in flagship phones. Absolutely liking it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi moto5gace, We are so happy to hear you had a positive experience using our Moto One 5G Ace phone. Your support and trust in us are much appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-one-5G-ACE/bd-p/motorola_one_5G_ace_en. -Rizza MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola one 5G Ace 2021 128GB Memory-Frosted Silver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm a super senior user at 89 years old .

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this cell phone. It does everything I need and I've loaded it with apps. Great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was bought for mom and she loves it, very easy to use and love that its not ties to a company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had low expectations getting this phone because of professional reviewers ratings but I love this phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    moto

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i loved this phone. i dont care for the store...bossier city location i will never shop there again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xyz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find difficult to work with this phone when compare it with my Samsung s5, phone is too long, should make it little wider and little shorter.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Xyzw, Thank you for reaching out. We are always looking for opportunities to improve our customer's experience. When our customers share their thoughts with us, we make sure to forward this to our team. However, we cannot guarantee any changes. -Rizza MotorolaMobility

  • Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. Love that display colors and how fast the processor is.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are so thankful for giving us a positive rating, Jesustrevino. Glad that you bought one of our phones and everything works for you. If you're interested, we'd like to hear your story and share it with other One 5G Ace users here: https://forums.lenovo.com/t5/motorola-one-5G-ACE/bd-p/motorola_one_5G_ace_en. -Rizza MotorolaMobility

  • Rated 5 out of 5 stars

    Relief at last!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone so far, no issues! Had to leave Verizon, poor, if any 5G cell reception in this area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite phone. Bought two because I ruined the camera on my first.

    I would recommend this to a friend