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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 964 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are impressed with the One 5G Ace 2021's long battery life, good camera, and affordable price. They appreciate the large storage capacity and fast performance, as well as the support for 5G connectivity. While some users have concerns about the phone's weight and call quality, overall, customers are pleased with the phone's features and value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 964 reviews
  • Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone and easy to use shift all my apps and data from previous phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto Ace,5G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good customer service.product was in stock.Works great.Satisfied with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightning Fast Phone. This updated 5G phone is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gave to my my brother as a gift, first time he owns a Motorola but he likes it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Yuan, Thanks for purchasing this phone and we appreciate you taking your time to give us very positive feedback. We're glad that you chose it for your brother. If you would like, you could join your fellow Moto One 5G Ace users in our community here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great and happy happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything thing went perfect .l ordered it. payed for it and it was delivered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone is excellent, beautiful screen, everything works as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone many extras i love buying unlocked phones from best buy great deals snd prices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! First time trying out Motorola and met my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for ur buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone great price...cant beat it for what it is!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Elgalloloco35, We're glad to see that this phone meets your expectations. We appreciate your enthusiasm for the Moto One 5G Ace smartphone. If you want to learn more about the fascinating features of our devices, you may join our online community: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Elle MotorolaMobility

  • Rated 5 out of 5 stars

    Great cell phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great working phone. Good quality. Great price. Nice picture resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone at a great price....One of the best phones....

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for choosing us, NkNk. We are pleased to have you as a part of the Motorola family and we're glad that you're satisfied with the phone's features. If you like, you can be a part of our official Moto One 5G Ace community page here: https://forums.lenovo.com/t5/motorola-one-5G-ACE/bd-p/motorola_one_5G_ace_en. -Rizza MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola One 5G Ace

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I expected. Motorola is my favorite type of phone. Never disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm loving my new phone! The display is very good. Size is excellent for me to see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5G Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is budget 5G phone, display could be better, battery doesn't last like 5000mh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it its one of my best choices. I tink iam gone get another one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great phone as long as it functions 100 %

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was classic Motorola, which id had grow to appreciate. Awesome camera pretty fast and those super handy moto actions and gestures. My issue was i could not sen nor receive texts wasn't compatible with verizon.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for reaching out, Jimbo. If you look at our carrier compatibility here: https://www.motorola.com/us/carrier-compatibility, the Motorola One 5G Ace is compatible with Verizon Wireless. However, in order to use this device on Verizon, you need to provision your SIM card first. Please get in touch with this carrier to get further details. Thanks. - Mike MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone Great Value. I would buy this phone again.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SHTH, We're glad to see that this phone meets your expectations. We appreciate your enthusiasm for the Moto One 5G Ace 2021 smartphone. If you want to learn more about the fascinating features of our devices, you may join our online community: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Elle MotorolaMobility

  • Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone! A little bigger than expected, but it works great.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi happycustomer, Thanks for the awesome review and for being our valued customer. We’re so grateful for the trust you’ve placed in us. If you're interested, we'd like to hear your story and share it with other One 5G Ace users here: https://forums.lenovo.com/t5/motorola-one-5G-ACE/bd-p/motorola_one_5G_ace_en. -Rizza MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been very happy with the purchase so far. Does everything it needs to do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice cell phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product . its better thant I expected. Good battery and performance

    I would recommend this to a friend