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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 964 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are impressed with the One 5G Ace 2021's long battery life, good camera, and affordable price. They appreciate the large storage capacity and fast performance, as well as the support for 5G connectivity. While some users have concerns about the phone's weight and call quality, overall, customers are pleased with the phone's features and value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 964 reviews
  • Rated 5 out of 5 stars

    Ace5g

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price picture quality excellent

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi 5GPhone, thank you for taking the time to reach out to us.
      Indeed Motorola One 5G Ace is a great phone; if you ever need help with the phone or if you would like to send direct feedback, please follow us at https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. We love hearing from you there. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone as a birthday gift for my daughter. She loves it!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Youknowwho, Glad that you gave us a very positive rating and we are happy to hear that your daughter is satisfied with her new Moto One 5G Ace phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone works well. It took a couple updates but is working well

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much lmbrjk for the review! If there is any other service we can provide for you or questions we can answer, please get in touch with us! You can also share your experience about your new phone on our online community here: https://forums.lenovo.com/t5/motorola-one-5G-ACE/bd-p/motorola_one_5G_ace_en. -Mary MotorolaMobility

  • Rated 5 out of 5 stars

    Excellent Budget phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy setup, fast interface, decent camara. plus 5g ready

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cell phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a good phone most of the time have found some dead spots wear it dont work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for the $$$$$

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I have purchased yet. Get this phone now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Usability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Easy to use and helpful to a newer user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Love the large screen. Grateful for the headphone jack.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for purchasing this phone and for your positive feedback, TTTT. We’re so grateful for the trust you’ve placed in us. If you're interested, we'd like to hear your story and share it with other One 5G Ace users here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. We love to hear you from there. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome very reliable phone love it!!! Best phone I ever had!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone with many great features! I liked it so much my son bought one as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality at Great Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone!!! Super quality. Intuitive easy operation. Long battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's your basic 5g phon. No complaints from me here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hello Moto

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an amazing product for the price. Works international

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for gift to Christmas Eve I’m really happy with that purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best buy experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good, but the customer service I received was excellent!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for choosing Motorola/ If you're interested, you may want to check our official Motorola community page of Moto owners here:https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en - Mike MotorolaMobility

  • Rated 3 out of 5 stars

    Great but is been a year

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was purchased a year ago. Everything was great but know audio issues. That i have to reset the phone all the time. People can not hear me

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Chosi, We understand how inconvenient this is for you and we'd like to ensure that you receive the service you deserve. We stand by our phones and we're glad to help investigate and get this concern sorted. Please email us at supportforums@motorola.com for us to further assist you. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very versatile phone. Is a good choice for daily activities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to have this one in my gadget list. a best buy from Best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola Ace

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of phone for the money . Excellent display. Great speakers. Limited bloatware

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feature Packed phone for the $$

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and a plethora of of features for the great price

    I would recommend this to a friend