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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 964 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are impressed with the One 5G Ace 2021's long battery life, good camera, and affordable price. They appreciate the large storage capacity and fast performance, as well as the support for 5G connectivity. While some users have concerns about the phone's weight and call quality, overall, customers are pleased with the phone's features and value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 964 reviews
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having no problems at all, fast response. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone can do anything. It has a great cpu that is really fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. I have not had any problems from it at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Works with no problem with Verizon. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steve

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase went well and the salesman helped my transfer from my old phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great photo. Great value waiting on the upgrade to android 11

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola cellphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues at this time, seems to be working as expected.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Mousepad, We are so thankful for giving us a positive rating. Glad that you bought one of our phones and everything works for you. If you're interested, we'd like to hear your story and share it with other One 5G Ace users here: https://forums.lenovo.com/t5/motorola-one-5G-ACE/bd-p/motorola_one_5G_ace_en. -Rizza MotorolaMobility

  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and value. Bought this for my son and he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a mothers day gift and she loved it!!!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Boocakes, Thanks for purchasing this phone and we appreciate you taking your time to give us very positive feedback. We're glad that you chose it for your mom. If you would like, you could join your fellow Moto One 5G Ace users in our community here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Retirement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone work good for low end phone, but it's not low end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. 5g supported phone for 300 dollars.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not so great...maybe got a defected one.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone seemed really fast at first but not so much anymore. I've only had it for a little over a month and it's slowed down even with extended storage. I also noticed that it gets really hot when I charge it. It's like the phone is overheating. Idk if maybe I got a bad one out of the bunch but this is not up to par like my moto 7 Supra. The battery also drains in a day and it was supposed to have great battery life. I'm not impressed or very happy with the phone overall.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Heather, sorry to hear this report and this is unusual for the Motorola One 5G Ace. As we stand behind our products, we would love to help get this checked. Please email us at supportforums@motorola.com for us to further assist you and kindly refer to this post. We'd be happy to help you with this. - Mike MotorolaMobility

  • Rated 5 out of 5 stars

    Moto one 5G Ace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly..Good Battery...Value for money..smooth and swift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Motorola

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my New Cell Phone , Great design , Great Value !!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JZamora,

      We appreciate that you have one of our products and we're happy that you're satisfied with your purchase. In case you have questions, feel free to reach out to us at supportforums@motorola.com. - Frank MotorolaMobility

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Phone, super fast and clear calls. upgraded from the z4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is working really well and is very fast.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi John, We are so happy to hear you had a positive experience using our Moto One 5G Ace phone. Your support and trust in us are much appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Nice phone for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was easy to set up and has many nice features.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Lvl5, Motorola would like to thank an awesome customer like you for your amazing support. Glad that you gave us a very positive rating and you're satisfied with the phone's features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    ANOTHER GREAT MOTOROLA ONE 5G PHONE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SUPER PHONE. EASY TO USE AND WORKS GREAT! WOULD BUY AGAIN!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice product and good quality. We love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cell phone, is amazing and incredible cell phone

    I would recommend this to a friend