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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 964 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are impressed with the One 5G Ace 2021's long battery life, good camera, and affordable price. They appreciate the large storage capacity and fast performance, as well as the support for 5G connectivity. While some users have concerns about the phone's weight and call quality, overall, customers are pleased with the phone's features and value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 964 reviews
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Way better than my previous Motorola. Good value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good sale price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on thanksgiving at very good sale price. excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful phone thank you

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone its starting to be better than Samsung.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overpriced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced. A decent phone, but if you look you would find a better value. And Motorola the iconic American brand was bought by a Chinese corporation years ago. LTAO

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for your feedback, matt. If you have encountered any issues upon using it. Kindly email us at supportforums@motorola.com, we'll help you from there.
      -Rizza MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. It work with metro pcs. Social media apps works.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Bad echo

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is great.... But everytime some calls me, they hear an echo. Every single person. This phone has a hardware issue.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Marissa, Sorry that your experience did not match your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please email us at supportforums@motorola.com to further assist you. Kindly use Subject: Retailer_your issue (e.g BestBuy_Call Quality) on your email or give this link, we'll surely help you from there. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really satisfied with the product, it's a good buy

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Ulises, We appreciate your recommendation and thank you for choosing us. Motorola is pleased to hear feedback from you regarding the purchase of our product. If you're interested, you can take a look at our official Motorola community page: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Fine so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to work fine but I'm not a person who uses cellphones much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace an old moto. Phone is great! No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the features on this phone and how easy it is to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Good phone an Dependable" I Only buy Motorola"

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Cajun82, Thank you for patronizing our product and for being a loyal customer. Glad that you gave us a very positive rating and you're satisfied with the phone's features. If you're interested, we'd like to hear your story and share it with other One 5G Ace users here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    G

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really good for use.nice display.i like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Very excited for an upgrade. Thank you best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a great phone at a great price .... service great !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola One 5G Ace 2021 (Unlocked) 128GB Memory -

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola One 5G Ace 2021 (Unlocked) 128GB Memory - Frosted Silver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satified customer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast loading and uploading service. Great size of memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking phone. A shift from moto G5 to Ace....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mobile

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mobile, good form factor, features, and screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    unlock works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very well with Boost mobile, very good option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value and easy to maneuver around fantastic!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Bigworm, We appreciate you taking your time to give us very positive feedback and we're happy to see that you are enjoying your phone. If you ever need help, give us a holler or reach out to our official Moto One 5G Ace community page: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch MotorolaMobility