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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 964 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are impressed with the One 5G Ace 2021's long battery life, good camera, and affordable price. They appreciate the large storage capacity and fast performance, as well as the support for 5G connectivity. While some users have concerns about the phone's weight and call quality, overall, customers are pleased with the phone's features and value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 964 reviews
  • Rated 5 out of 5 stars

    good phone right price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect phone for upgrade to be 5g compliant with ATT

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BigRay, Thank you for choosing us and for giving us a positive rating. We can totally feel that you're very happy with the product you've bought from us. If you would like to join the official community page, kindly go to this link:https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen size. Awesome picture quality. With a large screen .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone very functional.........................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good budget phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good budget phone does everything I need it to do !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent phone, only purchase if on sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a decent phone for $. I got it on sale, although shouldn't of been a little cheaper. I wouldn't give a good review if paid full price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Android phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works great. It is easy to set up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal going

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone a steal at this price worth every penny

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Sammysaysso, We are so thankful for giving us a positive rating and we're happy that you're satisfied with your purchase. This phone has all you need for the price and great specifications. We'd like to hear your story and share it with the Moto One 5G Ace community: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en.- Jess MotorolaMobility

  • Rated 5 out of 5 stars

    Sweet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nice phone it’s rather easy to use just the iPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola Unlocked Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great brand Motorola is always a quality phone I depend on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola one ace

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patient tech knows his stuff. Willing to answer questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone i haily recommended. Am very happy. Very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I.love.it.for.everyone.I.recommend.it’s.good.thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone, Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, great battery life, full of features..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this phone is great. It's easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone that is comparable to the Samsung phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very impressed with this phone. Totally love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE IT. I AM STILL TRYING TO LEARN THE FEATURES.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Motorola One 5G Ace 2021 is the worst phone I've ever owned. So many glitches. Changes websites on it's own, or closes me out completely. Is so touchy around the edge I lose my screen constantly. And more. I've replaced it twice. No better. Couldn't get my money back because it was over 14 days. I tell everyone I can not to buy it.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MMML, Sorry to hear that these are happening on your phone. We stand by our phones and we understand that this should not behave like this. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Glitchy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inconsistently a decent phone. One moment it's great, then lags for no reason and is a bit glitchy.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Glitchy, sorry to hear that you are experiencing this kind of inconvenience with your Motorola One 5G Ace 2021. Have you tried to check the memory status of your phone, as this can affect the response of your device screen? You can also try to do a force reboot.

      Here are the steps:

      Press and hold the power key for 10 seconds to perform a force reboot on the device.

      Note: Data on your phone will not be deleted

      Tip: If the reboot was not successful you should attempt the reboot while connected to a wall charger.

      Just let us know if this works. -Ythan MotorolaMobility

  • Rated 3 out of 5 stars

    Should add more features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very basic phone. Motorola should have added some extra features like notes, apps lock,

    No, I would not recommend this to a friend