Customer Ratings & Reviews
- Model:
- PALK0003US
- SKU:
- 6441181
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.3 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the One 5G Ace 2021's long battery life, good camera, and affordable price. They appreciate the large storage capacity and fast performance, as well as the support for 5G connectivity. While some users have concerns about the phone's weight and call quality, overall, customers are pleased with the phone's features and value for the price.
This summary was generated by AI based on customer reviews.
Dysfunctional Phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this phone for about 6 months and I am very disappointed in it. I had g7 power before and it worked great. This phone is quirky - it has a mind of its own. The ring volume goes to zero 3 to 4 times a date, the volume goes up and down constantly. I have to reboot it several times a week because it locks up. Disconnects from the bluetooth in my car several times a day. Keeping this phone going is a full time job. I would not recommend this phone. If you don't have 5g service the phone does not switch to 4g, you just don't have service. So its 5g or nothing. I'm looking at getting a Samsung.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Dysfunctional,
Thanks for bringing this up to our attention and we're very sorry to disappoint you. We would like to to help you to fix this problem. Do email us at [email protected] providing this a a reference: BestBuy/MotoOne5GAce_GhostTouch so we can properly discuss this matter. We'll be waiting for you. - Frank
Do not recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really wish i could return this phone but i waited too long. No one mentions that to go back a screen, you swipe the screen from right to left. So if you are scrolling thru pictures and swipe the wrong way you jump out of the app you are in. It's super annoying and frustrating.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi YZ2fif, This should not happen as we always want your device to work as it should. There is an option 3-button navigation which will help you navigate your phone easier. To change it, kindly go to Settings > System > Gestures and select the three-button navigation. Please do let us know if you need any help. Write us an email to [email protected]. We'll be there to help. -Mitch
100% WORTHLESS JUNK !!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely worst Motorola phone I've ever owned. It's been replaced twice and twice what I've received is junk garbage !!!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MotoOne5gAceGARBAGE, Sorry to hear that you're not happy with your purchase. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at [email protected]. We'll be glad to help. -Mitch
Poor quality not working correctly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone is not working correctly and wasted a lot of time trying to get it
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi DouglasW, we are sorry that your experience did not match your expectations. As we stand behind our Motorola products, we would like to have the opportunity to investigate your feedback further.
Kindly send us an email at [email protected] so we can assist you further. -Ythan
