Customers love the Motorola One for its long battery life, affordable price, and dual SIM capabilities. They appreciate its user-friendly interface and stylish design. However, some users have expressed concerns about the camera quality, overall performance, and processor speed.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 131 reviews
Pros mentioned:
Battery life, Design
Cons mentioned:
Camera, Performance
Rated 4 out of 5 stars
Great Motorola Phone!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
So for the last 10 years, I have been mostly an Apple user. However, my work phone has always been an Android. And I've always liked Android phones. My current work phone is a Galaxy note 9. And I like it. I decided I wanted to make a switch for my personal phone. However I did not want to buy a Galaxy note 9 as they are expensive. The employee in the store help me narrow down my choices and I decided to go with the Motorola One.
This phone is extremely beautiful. Has a iPhone X type of look. The first time I held it, I was really impressed with how easy it was to hold. I'm used to having to use both hands to hold a phone. So it was very refreshing to only have one hand to use this phone. The build quality is nice. It does not feel cheap at all. I have seen people complain about battery life, however, I have not seen issues with battery. I charge it overnight and wake up and go on with my day and by the end of the work day I still have about 40% left. So I am not sure what others are doing but I don't have that problem. I also like that it has expanded storage. I did buy an microSD card to upgrade my storage.
day-to-day performance is pretty decent. The reason why I gave four stars instead of 5, is that it does lag just a small bit when playing a game like words with Friends. Sometimes it's a little laggy when sending a text message, but not enough to irritate me.
call quality seems to be awesome. I have not had any calls drop. Crystal clear sound. The speaker is nice. The camera is a bit finicky. The selfie mode does it take the best pictures in the world. Definitely not good pictures in low-light. The rear camera is really nice.
overall, I would recommend this phone. If you want a nice unlocked phone at a pretty affordable price, this phone is really a good way to go. Motorola really upped their game with this device.
This review is from Motorola - One with 64GB Memory Cell Phone (Unlocked) - White
I would recommend this to a friend
Rated 4 out of 5 stars
Good Cell phone
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Cell phone its good but they didnt send the headphones .
This review is from Motorola - One with 64GB Memory Cell Phone (Unlocked) - White
I would recommend this to a friend
Cons mentioned:
Network incompatibility, Processor
Rated 4 out of 5 stars
Fancy
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this as a replacement for my current phone, as I wanted an upgrade. I looked at the specs and thought it was decent for the price.
Overall, looks very sleek. Almost passes for an iphone if you want something like that.
The processor is okay. Not the fastest and most efficient, especially if you're trying to use Google earth and other heavy apps.
The camera is nice, but nowadays most are outshadowed by the pixel ones.
I had to return this one because it ended up being incompatible with my network even after several calls before I purchased it.
Overall, this is a good budget phone if you want something that looks nice and has decent power, then you can add this one to your list.
This review is from Motorola - One with 64GB Memory Cell Phone (Unlocked) - White
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 4 out of 5 stars
Nothing to fault... except the updates
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Brilliant phone. The battery sometimes lasts me 3 days. Finger print reader unlock is fast. Great internal memory. Comes with a cover which is a bonus.
Only issue is the amount of Motorola security update in the first month. I lost count of how many updates there were.
But now that I have had my first week without any updates, really enjoying it.
This review is from Motorola - One with 64GB Memory Cell Phone (Unlocked) - White
I would recommend this to a friend
Rated 4 out of 5 stars
Great phone, great price.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Let me start off by saying that I'm no power user/mobile gamer. I use this phone to listen to podcasts on the road, check social medias, and do normal phone things like call people. The speakers are surprisingly good after hearing those of the other phones in this price range. Screen is nice, clear and bright when needed. Cellular antenna is average. The phone (after a few weeks of use) hasnt locked up on me, and shows no signs of slowing down. To keep it short, this phone does everything it should, and everything I need it to. My one real complaint would be the battery. It's a shame to have a phone this well made and still have a sub 4k mAh lithium battery. It does run through about 4 hours of youtube/video play without charge, and I can still go at least a day of regular use, but I know this could become quite miserable to use in the future now with the lack of changeable batteries. All in all, if I had to score it, I'd give this phone an 8.5/10.
This review is from Motorola - One with 64GB Memory Cell Phone (Unlocked) - White
I would recommend this to a friend
Pros mentioned:
Dual sim
Cons mentioned:
Performance
Rated 4 out of 5 stars
Not great overall performance, but awesome dual SI
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great option with having the option of running 2 separate carriers due to it having a spot for 2 different sims and did not effect performance
BUT, overall performance was not very good
This review is from Motorola - One with 64GB Memory Cell Phone (Unlocked) - White
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
We appreciate you have one of our phones, Yogaguy. If in case you need help, please email us at [email protected]. We're always there to help. - Mike
Pros mentioned:
Dual sim
Rated 4 out of 5 stars
Dual SIM card Great in Europe
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Picked this phone because it has dual SIM cards which works well in Europe. It has compass compatability and plenty of memory. Very good camera both front and back. Unlocked and great value. I purchased two.
This review is from Motorola - One with 64GB Memory Cell Phone (Unlocked) - White
I would recommend this to a friend
Cons mentioned:
Camera
Rated 3 out of 5 stars
Good phone, mediocre smartphone
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I loved my Droids, really like Motorola. This falls short with a substandard camera, the Moto apps don't do enough and Google Asst doesn't fill the gaps. No available cases or screen protectors. Motorola doesn't offer support.
It is fast and supports plenty of apps. Haven't put it through full tests of power usage, but so far so good. Sounds not all loud enough, I don't hear notifications (see Moto apps). Without much effort, this could be A GREAT phone, could be intuitive and interactive. Motorola has no interest in addressing the issues.
No, I would not recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hi JKran96, I understand how inconvenient this is for you and we'd like to ensure that you receive the service you deserve. We stand by our phones and we're glad to help investigate and get this concern sorted. Please email us at [email protected] for us to further assist you. Your responses will help us get better at serving your needs. - Mike
Pros mentioned:
Battery life
Cons mentioned:
Camera
Rated 5 out of 5 stars
It is a great Smart Phone
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love Mototola products as they were origionally manufactered in USA. I had Motox Pure Edition for more than five years and it has the best camera (24MP). Now, I bought Motorola One and I am extemely happy with the performance of 2.0 GHz Octa Core processor, long lasting battery and 8.1 Android OS. Camera quality is not as great as of Pure Edition
I would recommend this to a friend
Rated 4 out of 5 stars
Decent mid-range
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall this is a really good phone. It has several things that check boxes for me. NFC payment, rear fingerprint sensor, nice sized screen, and it's part of the Android One program, so updates are regular. The only issue I've had with it so far is that on T-Mobile, the service is not quite as good as expected, and it doesn't have WiFi calling to make up for it. Can't speak for other providers service.
This review is from Motorola - One with 64GB Memory Cell Phone (Unlocked) - White
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 4 out of 5 stars
Good phone for a money.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Low signal reception. Good battery life. Good speakers.
This review is from Motorola - One with 64GB Memory Cell Phone (Unlocked) - White
No, I would not recommend this to a friend
Pros mentioned:
Dual sim
Rated 3 out of 5 stars
Works as described... so far...
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed a dual-SIM unlocked phone for travel. There were limited options from "reputable" brands from Best Buy, so I got this. I am still transitioning from a Windows Phone, and after a week, it is doing well so far.
Or is it?
I noticed that some apps were not working after a few days even after deleting and reinstalling them. I did the turn-it-off-then-turn-it-on-again thing, I think that solved that.
I kept getting the prompt that I need to reinsert the new microSD card I used on the phone. The notification kept on appearing, until I was advised to format it again to be an external storage rather than to expand the phone storage capacity.
The rating would have been higher if I did not experience those basic kinks. I still don't know if I'll return the phone or not.
This review is from Motorola - One with 64GB Memory Cell Phone (Unlocked) - White
No, I would not recommend this to a friend
Pros mentioned:
Design, Dual sim
Rated 5 out of 5 stars
Great Mid Range Phone
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
A very well built phone that is much like an iPhone with it's look and feel. Its running the Android 1, has a very good camera, and run through the processes smoothly. The dual-sim worked with no hiccups and reception was great.
This review is from Motorola - One with 64GB Memory Cell Phone (Unlocked) - White
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 4 out of 5 stars
Not bad for budget
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Name brand phone with decent specs. Has battery life to last me 2 full days and the camera is better than I expected. This phone comes with a protective case and a quickcharge charger.
This review is from Motorola - One with 64GB Memory Cell Phone (Unlocked) - White
I would recommend this to a friend
Rated 4 out of 5 stars
Great phone
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really good quality phone with very good looking and good specifications with good price but no accessories like screen protectors and covers in bestbuy online or in store at all.
This review is from Motorola - One with 64GB Memory Cell Phone (Unlocked) - White
I would recommend this to a friend
Pros mentioned:
Design
Cons mentioned:
Camera
Rated 5 out of 5 stars
Beautiful design
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really like this phone the design is beautiful it also comes with a case, camera needs some improvement but overall is good.
This review is from Motorola - One with 64GB Memory Cell Phone (Unlocked) - White
I would recommend this to a friend
Pros mentioned:
Design, Price
Rated 5 out of 5 stars
Very nice quality phone
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
You don't need to buy very expensive iPhone or Samsung. This Motorola is very successful and pretty phone.
This review is from Motorola - One with 64GB Memory Cell Phone (Unlocked) - White
I would recommend this to a friend
Rated 4 out of 5 stars
Motorola One
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
In general is quite a good phone loaded with some nice tech features such as 4K video. The only negative comment is that it comes with previous generation operating system Android 8.1 Oreo instead of the latest Android Pie 9, but in spite of this it runs fast enough.
This review is from Motorola - One with 64GB Memory Cell Phone (Unlocked) - White
I would recommend this to a friend
Cons mentioned:
Camera
Rated 4 out of 5 stars
Almost perfect
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I loved the feel of this phone. The fingerprint scanner is perfectly placed, the device is not too big BUT the camera was awful so I sadly returned it.
This review is from Motorola - One with 64GB Memory Cell Phone (Unlocked) - White
No, I would not recommend this to a friend
Pros mentioned:
Dual sim
Rated 4 out of 5 stars
Good phone for the price
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This phone is a good option for it's features (4GB RAM, 64GB storage and doble SIM card). The volumen (minimum) could be too high sometimes.
This review is from Motorola - One with 64GB Memory Cell Phone (Unlocked) - White