Customer Ratings & Reviews
- Model:
- MBP36XL
- SKU:
- 6350191
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers love the video baby monitor's clear picture and sound quality, as well as its convenient screen size. The ease of setup is also frequently praised. However, some users have noted that the camera's battery life could be improved.
This summary was generated by AI based on customer reviews.
Great camera for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor does everything we wanted and more. Actually impressed for this price point. Haven’t had it long enough to comment on durability but for now very satisfied with our purchase.
I would recommend this to a friendFirst baby, glad to have a bigger screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased based on the brand name, price and the features offered. This is our first baby and we love the product and would highly recommend it
I would recommend this to a friendCamera is OK depending on use case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.image is inconsistent and when pairing with my existing cameras the images were pixilated Would recommend a different model for the same price
No, I would not recommend this to a friendEverything we were looking for
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We wanted a camera that could pan so we could see both our kids that share a room. This camera has everything and works incredibly.
I would recommend this to a friend- Cons mentioned:Battery life
Meh
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to like it but camera charge wont last and the monitor freezes some times and turns of when fully charge.
No, I would not recommend this to a friendBrand response from Binatone
Posted .Hello Carla,
Please know that our batteries were designed to last for short periods. The camera/baby unit's battery lasts about 45-60 minutes with a full charge.
Regarding the monitor freezing issue you're experiencing, please reset the units:
1) Reset the monitor.
*Please make sure to do the following steps with the unit plugged in:
• On the monitor's left side by the volume key, you should see a small reset pinhole.
• Using a pin, or something small enough to fit inside, press and hold in the reset button until your monitor powers itself off.
• After what can take up to a minute, your monitor should then power itself back on. This will indicate that the reset has been completed successfully. You can now pair your camera back to the unit.
2) Reset the camera. You can do this by turning off the camera, pressing and holding the pair button, turn on the camera until you hear a beep. After this, you can attempt to repair the camera to the parent unit.
If the issue remains, please get in touch with our support via live chat or email for further assistance. Our Live Chat is open Monday to Friday from 8 am to 8 pm EST. Our support contacts can be found on the box or in the user's guide, and we will get back to you as soon as possible.
Kind Regards, Crystal & the Motorola Support Team.
Good system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this based on reviews given by customers. I am happy to say that this device is a life saver. Highly recommend it.
I would recommend this to a friendThis is an ok camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is not bad but it does not zoom out very far. I love the mobility. I had to mount high in a corner and tilt down to see in the crib.
I would recommend this to a friendBrand response from Binatone
Posted .Hello, Grandpop! Please try moving the unit further from the area you want to monitor, this will widen the angle of view. If you need further assistance, please feel free to reach our support via live chat or email and we will be more than happy to help. Our Live Chat is open Monday to Friday from 8 am to 8 pm EST. Our support contacts are to be found on the box or in the user's guide. We will get back to you as soon as possible. Kind Regards, Crystal & the Motorola Support Team.
Happy Grandparents
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to have for when our grandchild visits. Chose this model which is the same our kids have. Easy to use!
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good, but they can be better, quality image medium, resolution medium, i recommend this product, but can do better
I would recommend this to a friendfor a gift baby due in January
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave as a gift to son & daughter in law they liked it but it really won't be used until late January 2020
I would recommend this to a friendMediocre
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor okay. Not as clear as I wanted. A bit disappointed in the quality for how expensive it is.
No, I would not recommend this to a friendBrand response from Binatone
Posted .Hello Monitor,
I'm Crystal and here to help. Please reset the units:
1) Reset the monitor.
*Please make sure to do the following steps with the unit plugged in:
• On the monitor's left side by the volume key, you should see a small reset pinhole.
• Using a pin, or something small enough to fit inside, press and hold in the reset button until your monitor powers itself off.
• After what can take up to a minute, your monitor should then power itself back on. This will indicate that the reset has been completed successfully. You can now pair your camera back to the unit.
2) Reset the camera. You can do this by turning off the camera, pressing and holding the pair button, turn on the camera until you hear a beep. After this, you can attempt to repair the camera to the parent unit.
If you need further assistance, please reach our support via email or live chat. Our Live Chat is open Monday to Friday from 8 am to 8 pm EST. If you email, please put ATT: RM Team as subject and attach this review for reference. Our support contacts can be found on the box or in the user's guide, and we will get back to you as soon as possible.
Kind Regards, Crystal & the Motorola Support Team.
Great Baby Monitor System
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good system that will work through multiple floors in our house. Haven't tested the max range yet.
I would recommend this to a friendBrand response from Binatone
Posted .Hello SpeneyG, Thanks for your feedback! Please know that we do value customer's opinion so we can keep improving our products and services. Please feel free to reach us either via live chat or email, should you have any questions or run into issues. It will be a pleasure to help. Our Live Chat is open Monday to Friday from 8 am to 8 pm EST. Find us at https://motorolastore.support/en/. You can email us at [email protected]. We will get back to you as soon as possible. Kind Regards, Isabelle & the Motorola Support Team.
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Very helpful Clear voice Very sensitive to even very low voice
I would recommend this to a friendIt’s a baby monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is what you expect. Nothing crazy. You are able to see your child.
I would recommend this to a friendBrand response from Binatone
Posted .Hello, Coffeman! Thanks for sharing your feedback on your MBP36XL! Please feel free to reach us either via live chat or email, should you have any questions or run into issues. It will be a pleasure to help. Our Live Chat is open Monday to Friday from 8 am to 8 pm EST. Find us at https://motorolastore.support/en/. You can email us at [email protected]. We will get back to you as soon as possible. Kind Regards, Cassia & the Motorola Support Team.
great product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product, I would recommend this product to a friend
I would recommend this to a friendbaby
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With our first grandchild on the way, reviewed and picked this
I would recommend this to a friendGreat for our baby
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like how the camera has a battery and canwork unplugged.
I would recommend this to a friendBrand response from Binatone
Posted .Hello, Tony! Thanks for sharing your feedback with us! It's great to hear you love your baby monitor. Please feel free to reach us either via live chat or email, should you have any questions or run into issues. Our Live Chat is open Monday to Friday from 8 am to 8 pm EST. Find us at https://motorolastore.support/en/. You can email us at [email protected]. We will reply to you as soon as possible. Kind Regards, Cassia & the Motorola Support Team.
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing the phone connection Good coverage and resolution
I would recommend this to a friendGood camera for mobilization
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great to move around just wish the charge for the camera lasted longer.
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera was easy to set up. Battery life is great.
I would recommend this to a friendBrand response from Binatone
Posted .Hello, Joey! Thanks for your feedback! I am happy to hear you're enjoying your Motorola baby monitor. Please feel free to reach us either via live chat or email, should you have any questions or run into issues. It will be a pleasure to help. Our Live Chat is open Monday to Friday from 8 am to 8 pm EST. Find us at https://motorolastore.support/en/. You can email us at [email protected]. We will reply to you as soon as possible. Kind Regards, Cassia & the Motorola Support Team.
