Customer Ratings & Reviews

I have had this over a month now and purchased this model vs. other smaller ones due to the reviews. This is a space hog for sure, not something you would want to leave on your countertop full time, as the top of it reaches almost to the bottom of my upper cabinets, so unless you have it pulled forward you can't really open the lid well. The ice it makes is very wet, so if you are using enough to just take out of the hopper, that's fine but when I wanted to save some in my freezer it froze into one solid mass. I then figured out to put a single layer in a shallow plastic pan I had and let "dry" in the freezer for an hour or so. Then it can be put in a bag and it doesn't stick together . I like to do this so I have ice for a couple of days and I am not running the ice maker every day. Overall I am happy with it.

I have owned two of these. My first one made ice but after over 8 years the tray wore out and would no longer dump the ice. I bought a different brand and returned it immediately. It was loud and obnoxious. I love this machine and will buy another one when this one wears out.

Works great and produces ice quickly. My only ding would be the noise it produces. It is a little louder than you would expect

The ice maker in our freezer is way too slow to keep up with three people in the summer. I ordered this because it had the best reviews of all the small ice makers. I've had it only about a month and so far really like it. The only problem is that the control panel to choose what size ice cubes i want has a mind of it's own. If i have it on med, they come out large. If large they come out as one of the other two. It doesnt change from batch to batch so if you don't like the size then change it until you get the size you want. I'm just glad to get good ice and quick.

very useful for those than don't want city or well water to make ice with. the different size cubes is a nice feature. makes lots of ice between fillings

I find it to work extremely useful and the ice quality and size is perfect. It also makes it in a short period of time.

We use this ice maker on a floor of 25 people. As long as we keep it filled with water we have fresh ice in minutes. The only drawback so far was that it took a while to get rid of the "plastic" taste. We ran vinigar through the system and then lemon juice which seemed to help.

Have had other machines but this one is better by far

First of all this is an ice maker not a freezer. So the ice will b melting as it empties into the bin. That melted ice will be recycled into the next batch which will also be melting as it sits in the bin. It requires the use of distilled water which it took a whole gallon. This cost was equivalent to a bag of ready ice from the store. Reading the instructions like all appliances it would require a thorough cleaning after each use. Which translated into more work. I was disappointed and did not see any benefit at all to this appliance.

Great working ice maker, looks good makes lots of ice

First one didn't work. Had a little trouble returning it, but only took about an extra week. Second one works great. Let it set overnight. Added water plugged in and had first batch of ice in 15 minutes. Love it. Only had a couple of weeks but am very happy wit the purchase!!!

This is a great ice Maker but the customer service with this company sucks!

This is a very good ice maker with a fairly large basket to hold the ice that has been made. I usually can fill a cooler with 12 beers with 2 to 3 baskets full. It refills the ice basket in a refrigerator with 2 baskets full.

Very good machine. I previously purchased a much more expensive machine that didn't work nearly as well. One complaint, ice cubes are not kept cold enough in ice basket so they melt before being dumped into freezer tray.

This unit works as advertised. I bought this for my parents cabin. They use ice like crazy and it more than kept up.

This ice machine cuts off while it is making ice. It does not have a long jeopardy in life.

After 1.5 years, it started smelling like burnt plastic/ burnt wiring.

We have been using this in our therapy clinic for 3 years and run it all day, 5 days a week. It has a large reservoir for the ice cubes and makes enough ice in a day for us to put the extra in a tray in the freezer for those really busy days. You can select small, medium, and large sized cubes. We always run the large size. The first cubes are ready in under 10 minutes, though they are small but do get up to the size selected on the 2nd and subsequent trays. You will need to remove the back cover every so often and blow out the unit to remove dust and dirt accumulated on the condenser fins. You will know when it is time to do so because it takes longer to make the ice cubes and they come out smaller. We don't use this for ice for our drinks because algae will grow in the unit after a period of time if you don't regularly dump the water and clean it out. But for ice packs and other cryotherapy needs, we are pleased with the amount of ice and pleased that the machine is still going strong after 3 years.

Stopped working out of the blue, just past the manufacturer warranty. Nice brick / paper weight for no use.