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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 226 reviews

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85%
would recommend
to a friend

Customers are saying

Customers are delighted by the laptop's performance and graphics, finding them to be well-rendered and a good value for the money. The responsive keyboard and fast SSD are also appreciated. However, some customers have expressed concerns about the battery life and speaker quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 226 reviews
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gaming laptop has great graphics and the speed is awesome....no lagging. You can't beat it for the price. I would recommend this any day.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer ever for gaming. Great graphics , speed and overall picture quality. Dual fans keep it cool and a good battery life also

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ultra Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is ultra fast. It has a nice backlit keyboard that changes colors on demand. The sound leaves a bit to be desired. A windows update screwed up the sound and keyboard software. Customer service was very pleasant to deal with and knew exactly what the issue was and had me fixed up in no time. Of course the battery does not last and it is internal. There is a button to turn fans on and off to help with power consumption. Good for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Beast of a machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly fast and powerful machine. Amazing graphics, good sound, lots of storage. Worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is an excellent gaming laptop. Specs are great and the graphics are awesome. The fans can be a bit loud at times, and when playing certain games, you'll need to turn on the additional fan or it will get very hot. The keyboard lights can be a bit glitchy at times, but that's cosmetic. Overall, a great laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Highly recommended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is highly recommended especially when it is on sale :) this game can definitely run Rainbow Six Siege higher than 60fps but the screen refresh rate is at 60hz which limits it to 60fps with v-sync but i think 60fps is fine in any game. This laptop runs great and the sound noise doesn't bother me and the laptop doesn't get that hot but watch out because although the nvidia card is a gtx 1060 it only has 3GB for some reason which is a downer but it is still vr ready

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightning fast system. Plays every game I own at their highest graphics levels. You can't go wrong with MSI.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 4 out of 5 stars

    fast, personal fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's great lve being able to personalize my keyboard to all kinds of colors. Respose quickly Light enough that even with my Fybromilgia I dont mind it sitting on my lap and doesnt get hot. I miss the deicated video and sound buttons and wish it had a bluray instead of just dvd.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Speakers

    Rated 3 out of 5 stars

    Great once I got a good one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one I received: something was wrong with the sound card. The speakers were "crackly" at midrange whether using the built-in speakers or headphones. I exchanged that one for another: This time the screen would flicker, the screen would go black, and programs would not open for almost two minutes after attempting to start them. I attribute this to the SSD. I took a chance and exchanged this second for a third since this was the only reasonably priced laptop that had everything I wanted. So far this third one is running good and fast without problems.I do like all the options this has so I'm keeping my fingers crossed it will be reliable as my previous Asus I had for 8 years. I'm highly skeptical though...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics, Performance, Speed

    Rated 5 out of 5 stars

    great gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great graphics, awesome speed and gaming experience

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    almost perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always liked MSI because i have been using their computer parts for decades and they basicly never broke down,so i decided to go with this instead of anything else like Asus, HP, Acer etc. This laptop is really nice, great build quality, looks great and feels even better to touch. Screen is sharp, and you can play any game u imagine and it runs fluent. The only negative i can think of is the sound coming out of it. Higher volume and some bass and its buzzing, which is annoying but i am rarely using it as a sound source anyways so i dont care. And you can see almost every fingerprint on it from grabbing it. Besides that all great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    This laptop is insane!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a computer engineer and build most of my computers, but I decided to splurge when this was on sale for almost $400 off. Well, I absolutely love how light weight, fast and portable this is. I game on the go now and it's a lot of fun.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Ssd

    Rated 5 out of 5 stars

    Great computer for desktop replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to computer to run windows design program that I did not like running on Mac with bootcamp. Graphics are great. Bought at original price. Best Buy matched current price. Excellent support by Customer Service and Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great functionality for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading many product reviews for this MSI laptop and a comparable HP and Lenovo, I went into my local Best Buy and spoke with Matthew about his opinion. His experience with customers comments & his own purchase of and MSI laptop made me choose this one. My number one requirement was to get a laptop that was capable of similar performance results as my 4 year old desktop. To date, I had never been able to find a laptop under $1,500 that could match the speed and graphical performance of my (at the time I bought it) top of the line desktop that was also around $1,500. This one did, and I wouldn't trade it for anything.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Excellent gadget for new gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this for a month now and so far I haven't notice anything bad to say. Graphics are great and colors and images are crisp most importantly, there is no lag in actions.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 3 out of 5 stars

    Love it in general but some problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this laptop for about 1 month. I have really enjoyed it's design and features. The keyboard is comfortable, the resolution is good, it's light and, for the most part, I like it. However, after two weeks the speakers started sounding fuzzy and distorted, then last week the speakers stopped working all together. I was told that this is a common problem with this brand and could be due to overheating. Bummer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    The Best lap top for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the laptop is the best laptop that I have purchased. It is super fast and the graphics are fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Perfect for use with my Turbo Trainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a high speed and grafix based laptop for my BKool cycling trainer. The graphic card fit the bill and I'll be happily riding virtual worlds on ZWIFT and BKOOL all winter. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great Laptop, Super Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this laptop. Its performance is incredible and the speed has been outstanding in which I can now get work done. It is also very equipped for gaming as well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best gaming laptop yet not used for gaming.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read many reviews of gaming laptops before i got this one and found this MSI blows others away with controllability and speed. Pressy much every thing can be custimized to your likes from fan speeds to keyboard lighting and more. The 4k screen has amazing detail. I bought a gaming laptop to produce music and a bit of video editing due to the speed and processing power of the gaming class. Great deal at best buy and was also sent a refund cause it went on sale a day after i bought it so the payed my back the difference. Great laptop for people who have high power and speed demands not just for gaming.

    I would recommend this to a friend
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