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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 226 reviews

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85%
would recommend
to a friend

Customers are saying

Customers are delighted by the laptop's performance and graphics, finding them to be well-rendered and a good value for the money. The responsive keyboard and fast SSD are also appreciated. However, some customers have expressed concerns about the battery life and speaker quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 226 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great gaming computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was a gift to my son so he could play games. He loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Computer for doing the graphics and video editing that I needed.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price, only downside to it is the battery life .

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Greatest to be used as a regurlar computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use as computer job and it`s so fast and also starts very fast too

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer with great gaming capacities. Can be used for both!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Significant other absolutely needed a laptop with a great graphics card, lots of ram and huge harddrive to edit videos. Well... Im not really sure if performs well because its main use is probably watching adult films. Oh well, you can lead a horse to water but can't make it drink.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Freezes/keyboard doesnt always work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had the laptop for a few weeks and although its a hundred times better than my 10 try old desktop, it's not quite what I was expecting. The battery life is atrocious, running only d3 it's approximately 20-30mins. The keyboard (mainly) wasd doesn't always work, even running on the lowest detail settings so it's not a delay. Last but not least, occasionally the computer does not want to come out of sleep mode, and will occasionally freeze while running more than 2 programs. Its not common, but I hate having to hard shut down a new computer over something like that.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Small gaming laptop with okay power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 17' ASUS ROG, but it was stolen. So, I wanted another gaming laptop, but smaller. This laptop had everything that I had in my ASUS, but smaller. Good idea, right?! Well, I have experience touch mouse delays as well as others. I have experience backlight interruptions as well. After reprogramming the mouse and backlight, problem is solved. However, the Steel Series Engine tends to be the software that controls both and require constant reprogramming or simply resetting. Can't remove, so I must reset when I experience the issues previously stated. Unsure if this related to Windows 10 developer updates or other software. Nevertheless, it is a pain that I wish I could permanently resolve.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing Graphics!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MSI laptops are truly amazing machines, with rich graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great gaming computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would suggest this computer to anyone who needs the speed!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Sweet gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is sweet size also with great gpu for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and a great computer have no issues 5stars

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    It's the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is my number 1 laptop I ever had better than others.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Son loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is a gamer and is thrilled with his new computer

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays 90% of games my Gaming rig plays great for price

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful computer, can manage my complex tasks!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great except for sound issues and bloatware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a gamer. I bought this laptop for my architectural design business. I absolutely love the physical design. About 4 weeks after I bought it, the speakers were putting out a more and more distorted sound until they finally stopped working. Then, about 8 weeks after I bought it, it started booting up slower and slower, and I had to uninstall a bunch of things and take all my USB devices off every time I wanted to boot up. Also, I'm getting constant notifications for MSI services, Windows 10 features, etc. I have spent hours upon hours attending to all these items. Getting a new computer was supposed to benefit my business, not cost me more money!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is fast and reliable. Powerful enough for gaming/streaming and reliable enough to open and manage large files with little to no effort. I love how you can manually turn the fan up to cool the system shouldnyou feel that it's running a little hot.

    I would recommend this to a friend
  • Cons mentioned:
    Speakers

    Rated 3 out of 5 stars

    Fast, AWFUL speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful,sleak,fast,AWFUL speakers, 2nd one.Brought 1st. 1 back, tinny sound.2nd one better,sounds like an AM radio station.For a gaming computer of this price the speakers are awful.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very please with this laptop so far. It has a dedicated graphics card, great for playing games. The video quality is excellent. I don't have any issues with mine getting to hot, like some other people in their reviews, the fan kicks on and its great. And the price is a little better at Best Buy.

    I would recommend this to a friend
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