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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 60 reviews

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Rating by feature

  • Battery Life

    Rating 3.3 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are satisfied with the Sword 15.6" gaming laptop's performance, GPU, design, and display, frequently praising its ability to run demanding games smoothly and its attractive aesthetics. However, many customers expressed concerns regarding the laptop's battery life and tendency to overheat, with some also noting the fans can be loud. The price-to-performance ratio was also highlighted as a positive aspect by several users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 60 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming laptop. Able to play games without issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like every thing except the keyboard lightning. It’s blue and difficult to read. Need to find a way to turn it off.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Lady of the Lake

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sword was given to my lady and she now smites her foes! Honestly, Its design is very pleasing and the vents purr softly. It has a fair price for the 40 series right around the corner.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    MSI Sword

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works fine the battery is horrible. I sent it to MSI twice for battery repair. I purchased it in March it will go from 95% to 40% in minutes. I'm not even gaming!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Absolutely Worst Gaming Laptop Ever, Not Worth $$

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am astounded at this laptop having more than 2 stars. Battery dies in 2.5 hours without being plugged in it's a self-proclaimed gaming laptop that can barely handle Diablo IV without overheating and freezing (even with a separate Targus cooling vent beneath it) and it is incredible slow. This is after owning it and using it for 9 months. I understand technology becoming defunct but this was a $1200 machine. Unacceptable and will never buy MSI again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it is amazing. The graphic and the overall function is great, no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming laptop!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! Still working great after a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best gaming laptop ever! This is super good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming when I’m away from home for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Good price for for the 3070ti and the 1tb ssd

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too slow not what I was looking for at all again for some people not for me

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Terrible battery. Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop ran great. One major flaw. Battery went down instead of up when charging. Didn’t matter if it was running or not, would not go up. Dropped about 1% a day.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great for gaming

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop is amazing and fast, lots of memory too

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective Return Policy Nonexistent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop died on my 3rd day of usage, but the store’s return policy was 14 days from ORDERING, so unless you’re planning to blast this with use within the first couple days of it arriving, I wouldn’t order (especially from here). Unfortunate because this was my first real issue with BB and I expected it to be handled better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Works like a laptop.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the price point. It was very upsetting that you can not run dual monitors off it. You cant even run one monitor and use the usb c. I covers it up. I am upset with it and recommwnd not getting it for gaming.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great value with RTX3070Ti VGA and 1TB SSD!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is incredible. great build quality, I like the unique white color. Nobody out there has anything critical to say about the hardware. The new slick, sexy logo can go from your gaming battle station, to the bedroom, to the office, to the boardroom with ease. Itll smash your games. Itll make light work of your microstation, autocad, video editing, code compiling, revit, and 3d modeling work. Itll hook up to everything in your workspace or your playspace. And its a dazzling performer all by itself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy is fantastic and the tegnologic is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great gaming laptop!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a fantastic machine! Runs a little on the hot side, watch some videos on how to keep your cpu temps cool while gaming. Upgraded the ram to 32GB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What is this specific model?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer seems great from all the reivews i have seen and with a decent price with a lot of good stuff is a seal to get this computer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad computer and always broken when I playing games

    No, I would not recommend this to a friend
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