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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 124 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the PowerPad+Cables 10,000mAh Internal Wireless Battery Portable Charger's wireless charging and long-lasting battery life. Its portability and ease of use are also frequently praised, along with its affordability. Positive feedback highlights the charger's excellent performance and attractive design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-124 of 124 reviews
  • Rated 1 out of 5 stars

    Piece of junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t charge waste of money used it once and it won’t recharge

    No, I would not recommend this to a friend
    • Brand response from myCharge Customer Care
      Posted .

      We are sorry to hear that you are having issues with your device. Please contact us right away so we can get you charged! You can submit a ticket below using the link or call us directly at 888-251-2026 so that we can assist you.

      https://support.mycharge.com/hc/en-us/requests/new

      -The myCharge Customer Service Team MainA

  • Rated 1 out of 5 stars

    Maribeth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overheating when charging. Slow charging. Not good

    No, I would not recommend this to a friend
    • Brand response from myCharge Customer Care
      Posted .

      Hello,

      Please get in touch with us at 888-251-2026 or the link below

      Support Ticket: http://support.mycharge.com/hc/en-us/requests/new.

      Any reply to this email will not further the warranty or tech support process and will not have a reply.

      Thanks,
      myCharge Customer Support MainA

  • Pros mentioned:
    Portability

    Rated 3 out of 5 stars

    Adequate

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had never owned a magnetic charger before. I didn't research it as carefully as I should have before buying it online. I was under the mistaken impression that it would come with what was necessary to plug it directly into a wall plug. It did not. It only comes with a USB type C cable (which can plug into a USB port on any way connected computer and be recharged that way) but to indecently power it through a wall plug, you still need to separately buy a type C receptacle wall cube. No big deal, except that, given the separate additional cost of a cube, it makes the unit seem a little pricey for what it does. When charged up, it will recharge my iPhone 11 from a very low battery level up above 80% in about 2 hours. However, its only capable of doing this maybe 1.25 times before running out of charge. I haven't timed it precisely but it seems to take 3-4 hours to completely recharge the charger itself. Overall build quality seems good. One annoyance is that the on/off button is very small, located on the side, and very difficult to quickly locate because the unit is very dark black in color and the button is the same color. It would have been nice to make the button more conspicuous, by using a contrasting color. The principal practical plus is the portability. In weight, shape, and width, it is equivalent to what would be a slightly bulkier iPhone 11, so not a huge burden to put in a pocket and carry anywhere. It enables you to go anywhere, regardless whether there will be an electrical outlet available, and be able to fully recharge your phone at least once without having to carry and fuss with any external cables.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Portable charger

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t really like this model. Hard to tell if it’s on and charging my phone. The button to turn it on is small. No light indicator to show the status of the charger.

    No, I would not recommend this to a friend
    • Brand response from myCharge Customer Care
      Posted .

      We are sorry to hear that you are having issues with your device. Please contact us right away so we can get you charged! You can submit a ticket below using the link or call us directly at 888-251-2026 so that we can assist you.

      https://support.mycharge.com/hc/en-us/requests/new

      -The myCharge Customer Service Team MainA

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