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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 145 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 145 reviews
  • Rated 4 out of 5 stars

    Nespresso vertuo plus

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product makes the finest coffee and very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the line machine

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line machine. This color scheme goes well with my office. It looks like it's part of my computer setup. The matte black blends well with any simple or sophisticated office. The Nespresso pods have the best flavors. This is a well built machine that will last forever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coffee machine!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this coffee machine! I didn’t know you could make all different sizes and reads the size of your pod. Brews super good coffee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use and makes excellent coffee. Pods are pretty much online only that is the only negative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Espresso virtuo plus - amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing machine, makes the best lattes and coffee. Wish I had ourchaeed it sooner but I’m. Loving my mornings and friends that come over love it too. And Best Buy carries Virtuo pods so I don’t always have to go to nespresso store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Cup of Coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Upgraded” from a Keurig. Makes a really nice cup of coffee/espresso. Can really taste the difference. Extremely simple to operate. Frothedr works well. Like how it stores the old used cups out of sight. The variety of flavors is growing everyday.Only downside is Amazon and Nespresso are the main places to source the cups. All in all extremely pleased with the purchase for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing! Easy to use and clean.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first espresso machine and i love it already, glad i got it! Its easy to use and very easy to clean. The milk frother is awesome i use it quite often. You wont regret!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Machine is good. Pods are expensive and scarce.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works about as well as advertised. The coffee is of a decent quality, even if most of the "flavors" taste largely the same. Be warned that pods for this machine are hard to find out in the wild. We have pretty much had to order all of our directly from Nespresso. No company outside of Starbucks currently offers Nespresso pods in the Vertuo format.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fancy Coffees for Less

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product! The Nespresso is easy to operate and makes delicious cofees/ espressos. The milk frother is a very handy bonus with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Espressos!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! It’s the perfect balance between an amazing espresso pull and ease of use. The espressos and coffees this makes equals and beats out any coffee store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coffee maker!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use and great tatse all around. My coffee tastes better and richer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Espresso

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a keurig machine and it felt like the coffee was watered down and i found myself still stopping at the coffee shops and spending outrageous amounts of money every week. I did a lot of research in looking at the nespresso machines and which would suit my needs best. This is hands down the best purchase i have made. I havent stopped at the coffee shop since. The pods can add up in costs quick but no matter what i am still saving money. I would recommend this to anyone looking for a new machine in their kitchen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Omg I think I’m in love!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually am a Starbucks junky but decided to save money by making my coffee at home. I made the jump to nespresso to save money. Let me just say I am so happy with the switch. I love dealing with nespresso when ordering my coffee. They deliver it super fast and the flavors are delicious. They send a sample pack and I found my favorites. The prices for their coffee isn’t too pricey either. You get 10 pods in a sleeve, price range from .85 a pod to 1.10 a pod. Really far cheaper than a Starbucks coffee. Milk frother is an amazing add too. Seriously highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ❤️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this!!!! Perfect size! Great machine! Excellent coffee/espresso

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than kurig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes great cappuccino espresso. Very easy to use milk frother.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine. Makes coffee fast in the morning and tastes great I should done this way sooner

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Thank you for taking the time to review your machine with such an exceptional star rating. We appreciate hearing from our customers, especially when they are as excited about our products as we are. DeLonghiResponse

  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my fiancés birthday and she loves making her coffees now

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Thank you for taking the time to review your machine with such an exceptional star rating. We appreciate hearing from our customers, especially when they are as excited about our products as we are. DeLonghiResponse

  • Rated 5 out of 5 stars

    Amazing coffee and espresso everytime!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love espresso and coffee and needed an upgrade from our Keurig 2.0 that we felt was becoming weak for our coffee needs. The froth and smooth taste we get from the vertuo plus is amazing! Only downfall you have to order pods online and they can be a little pricey per pod than Keurig. But, you pay for quality and worth the money. Aeroccino makes lattes, cappacinos, even hot chocolate much better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow, I love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really am enjoying this Nespresso machine! I had the Keurig before but I kept feeling like the coffee was too watered down for my liking, switch over to Nespresso and now I’m wondering why I didn’t make the change sooner!! I first got the Regular Vertuo Machine (SKU: 5726800) but I quickly realized that it wouldn’t fit my large (venti-sized) coffee cups due to the design of the cup holder. This VertuoPlus is perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee Love

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such Good Coffee Love the quickness of a strong cup of coffee

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Thank you for taking the time to review your machine with such an exceptional star rating. We appreciate hearing from our customers, especially when they are as excited about our products as we are. DeLonghiResponse

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