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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7800 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are positive about the Nest Hub Smart Display's ease of use, screen size, sound quality, and Google Assistant functionality. Many appreciate its compatibility with other smart home devices. However, customers are negative about the lack of a camera and some have reported connectivity issues. A few also find the price to be too high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 7,800 reviews
  • Rated 4 out of 5 stars

    Like it, don't love it, yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the added benefit of the visuals along with the Google Assistant. I' d read a review before purchasing that mentioned it likes to be close to your WiFi router, which I recently found to be true. I originally had it placed right next to my router and decided to swap places with my Echo Show (1st Gen) on my kitchen counter. I'd never really had a problem with the Echo Show losing internet connectivity on the kitchen counter which is only 15-20 feet from the router as opposed to sitting right next to it but after a couple of days and multiple lost connections, decided to swap them back to their original locations. Also, I got the Echo Show first and use it for my shopping list, perfect being in the kitchen adding items as you realize you're running out of something & also a kitchen timer. I'd tried using the Google Home hub for that & although it works great for a timer, in trying to navigate to the shopping list on the app, which I use while at the grocery store, it took way too long to get there in the Google app. The Google voice match has also been problematic for me as I have done the voice match multiple times and am still told it doesn't recognize my voice. Convenient for home control, as is Amazon Echo. Do love the integration with my Chromecast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than that other one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG I just installed one and I'm moving away from my Echo system! Does things better and more consistently. Replacing my echo one piece at a time. So far everything I have is cross compatible. Oh, and actually there is no problem running both (so far)

    I would recommend this to a friend
  • Cons mentioned:
    Camera, Price

    Rated 3 out of 5 stars

    Double check features no camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am used to Alexa products. Got this to help relatives in quarantine throughout a home with Covid to help communicate on video. Assumed for price and product type due to my experience with Alexa that these had cameras. They don’t. Have to spend 2x to get camera.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great addition to our home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great even as just a digital picture frame. But add the Google home functions, speaker for music, video screen to watch YouTube or Hulu on in the kitchen and much more. It's even better. Would not have paid full price for it to be honest as it doesn't fit our budget. But got it for 20 bucks when we purchase a nest thermostat. That's a steal!!!

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the Home hub. I already owned the home mini and home max and was very Happy but this is really great. Have it in my kitchen and we find d that we use it daily. Google has done a great job incorporating Google assistant into a screen.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Works great with Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Nest products all over the house and after purchasing the Next Hello doorbell I have the Google Hub to see who is at the door. We also have Amazon Echo devices which work well, but I would say the Google hub is a step above.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Slick

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife as a Christmas gift. She loves it! She always listened to YouTube videos while in the kitchen to pass the time. She now uses this exclusively. The Nest Smart Display does other things that we both love - we have family photos on rotation, check the weather on a daily basis and have our calendar linked to it. Best of all, our smart devices in our house can be controlled from here as well. I cannot express how fast it is too. She asks for a video to play and it plays almost instantly. This fact may be lost on some but it really amazed me on how well it works. Would highly recommend in a common area such as kitchen. Best of all, I bought this with Black Friday sales and the price was very reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Counter convenience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great way to have the power of Google at your beck and call whenever you have questions that need answering. From "who was that actor in that movie" to "what can I cook with these ingredients" it's great getting answers ASAP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun & Helpful!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Nest Hubs! I have 3 of them. 1 in the living room, 1 in the bedroom and 1 in the office. I pull up YouTube videos (e.g. Young Turks, The Humanist Reportm and when I move to a different room I use the Google Home app to "throw" the video to the Nest Hub in that room to continue watching. Or, I can "throw" the video from my Nest Hub to my Chromecast-enabled TV or vice versa. The Nest Hubs are also great for getting weather reports with hourly data. It's also surprising the range of questions they can answer. Yesterday I asked for the military background of a Watergate burglar and got the answer I was looking for. Amazing! I'm sure I haven't even tapped 1% of their potential. Best Buy is the place to buy, too. Great service, Great return policy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it because I wanted something different and set it up in my room when I come in I talk to it and it turns the light on and shuts them off. Still learning different commands but it helps me out every day I dont regret getting it love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nest Hub is easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Nest Hub for bedroom use. It has nice sound for music to relax, and when light bulbs purchased, it controls lighting as well. This is my first smart home purchase and would suggest others start here as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I purchased this hub for a gift, but couldn't wait for them to try it, so I opened it and tried it on my own. I was thrilled with what it could do. I used it mainly for helping in the kitchen where my wife and I followed the recipes for cooking.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Google Home Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic Google Home Hub with the perfect screen size. The only problem I've run into is that I can't change the photo on the screen to a customized one, which is disappointing ,but not a deal breaker. I would definitely recommend this product to some one in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very enjoyable device. Provides cooking directions, news, games for kids and will even play shows from different apps (linked through Google home). Must have for the active kitchen user.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great price for a great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for this! Google home is a step up. It is very similar to the alternative Alexa product by Amazon. It is just a different platform. Nice to have the screen. You will NOT go wrong if you buy it! Treat yourself and enjoy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung Nest-easy to use and it instantly responds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is uses it for recipes, music in the kitchen, check the news, and get just about any information you can imagine all while doing her cooking, and entertaining etc. I made lots of points giving it as a B'day present!

    I would recommend this to a friend
  • Cons mentioned:
    Camera

    Rated 5 out of 5 stars

    Google Home Hub is extremely useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Google Home Hub display. It is not obtrusive. Indeed, it is very subtle. I also like the fact that there is no camera. In this age of privacy concerns, it is good to know that a "bad actor" can surreptitiously access the camera.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love my Google Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have mine set up in the kitchen and I love that I can just ask Google to show me a recipe and it stays on the screen until I swipe it off unlike the Google mini where I had to repeatedly ask her to repeat steps because I couldn't keep up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the visual news!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this when there was a deal to buy the home Hub and get two minis free! Set my mom up with the home hub and one mini and kept one for myself! She loves it and we taught my niece how to interact with it! Great for all ages and super helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hey Google

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it - we didn’t set it up exactly correct - I want photos to flow but that can wait until my son visits. I love asking for music and it plays unlike Alexa who kept telling me what I wanted to hear was extra. Fun toy for the home.

    I would recommend this to a friend
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