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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7800 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are positive about the Nest Hub Smart Display's ease of use, screen size, sound quality, and Google Assistant functionality. Many appreciate its compatibility with other smart home devices. However, customers are negative about the lack of a camera and some have reported connectivity issues. A few also find the price to be too high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 7,800 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for elderly mother. The set up was easy enough for anyone. This is very valuable to less tech savvy people.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great smart device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the clear display and doesn't take up too much space. Has been very helpful with weather and news updates.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nice alternative to Amazon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Home is a neat little view screen for kitchen or garage use. Being able to watch YouTube videos while working on a project is great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great match for the Nest ecosystem

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have this connected to my thermostats and doorbell. Great combo, makes it so easy to monitor your home and temp etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    the best home assistant

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    impeccable, easy to use, constant connections, versatile, the best companion for your day-to-day life at home.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live it, very integral part of my daily life. I want to get another, but the price is just a bit much.

    I would recommend this to a friend
  • Cons mentioned:
    Camera

    Rated 5 out of 5 stars

    No camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have in bedrooms or any other place you wouldn't want a camera in nice to control the whole house from bed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good... maybe great?

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly great. It has a couple quirks where the music wont play. It will start and then stop right away. Then you hit play and starts and stops right away. Sometimes unplugging it and plugging back in fixes it, other times you just have to let it be for a day or two. I though it was just on of them at first and eventually realized they all did it. It seems like it has been good for a while now... maybe it was fixed by firmware? How knows... all in all it is a good useful tool around the house. I recommend getting the Gen 2s when they are on sale for $50.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Trodder, we appreciate you for sharing your feedback with us about the Nest Hub, and we’re sorry to learn of your poor experience with playing music.

      There are several reasons that affect the overall performance of your Nest Hub, and it’s important to make sure that this is not caused by a spotty or weak Wi-Fi signal. We suggest checking your Wi-Fi network for a strong and reliable connection. If you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network, removing other connected devices to your Wi-Fi may relieve network congestion.

      If your Nest Hub exhibits the same issues again, we'd be happy to guide you with isolation and troubleshooting. Please visit us anytime at the following link and we'll do our best to help: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Google

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this item. I can play music get answers to my questions look up recipes so many things.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Don’t look for something very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to have the screen, sometimes the voice control is a bit limited but i still struggle with the usability of the google home. You can see YouTube, photos, but if you have a tablet the specialization is residual.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great display

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, if you don’t need Duo video calls out, this is it. Great display of google photos and daily tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    Hard to connect to Nest Hello Video Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size and how it will display my Google Photos. I've also used it for watching Netflix and playing Spotify playlists. I had to call Google support in order to connect to my Nest Hello Video Doorbell however because it wouldn't connect with the instructions provided. After a couple more failed attempts as instructed by the person I had on the line, she finally found a way to get it to work. Wasn't hard, and wish Google would have provided that set of instructions instead of the different sets that did not work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Got me hooked on Google products

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually use this more than the google speakers. I use it especially for watching the local news. I also got some smart items.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great hub for Google assistant access and control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing works well to control the Nest home products and light bulbs. The display is nice and crisp for occasional view of videos.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and it works flawlessly with all of my smart home devices: nest doorbell, smart bulbs and smart plugs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great interface and very practical all around the

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have over 5 of these in my house, and plan to get more. They are very useful to have in every room of the house

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Use it every

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Hub, I now have two. Great to show off family photos, control Christmas lights, play music and radio.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Fun home addition

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the kitchen. Always there to answer a quick question or tell you a joke!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Works just as it should

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. Screen is a perfect size to see all your cameras and is compatible with different cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Ease of use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is vey easy to setup and use. It is small so fits in our cabinet. Display is small so cannot be used as a kitchen display for when I need help with recipes or I need to look up something quick.

    I would recommend this to a friend
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