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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2707 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Nest Protect 2nd Generation for its ease of use, night light feature, and straightforward installation process. Positive feedback also highlights the app integration and long battery life. However, some customers mention the product's price as a drawback, and a few experienced issues with false alarms or sensitivity to steam. Concerns were also raised regarding the device's expiration date and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,707 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used these before and work great. These have not been isntalled yet but will soon. I iwll try to post a picture. They also make your ceiling llok great, modern and sleek design. I do need to figure out how to remove the sensored light for religious reasons.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Excellent features - easy to install.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it about a month. So far very pleased. Easy to install. I hope the batteries last as long as described.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two of these (for now), one up stairs and one down stairs. They are excellent products, work seamlessly together, and tie into your Nest app along with your thermostat. I smoked up the kitchen the other day, the light illuminated on the Nest Protect and said "heads up, there's smoke, the alarm may sound, the alarm is loud." I cleared the smoke before the alarm went off. You also receive alerts in the app as well as a history and status of the alarms. Get the hard wired ones, they are easy to install. I'm a professional firefighter and I highly recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple, elegant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Elegant design. Configurable motion sensitive hallway lighting.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Night light

    Rated 5 out of 5 stars

    Nest protect 2nd gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to install and set up. Great to have the it light up at night.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Night light

    Rated 5 out of 5 stars

    Nice Upgrade, Tech support is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality product. Tech support is great. Easy setup and even has a night light built in. Bought the wired version. Cant wait to set up more Nest products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Simple install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again another nest product which is easy to install. Excellent product but still feel it is little pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Night light
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great addition for a "smart" home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After waddling for a long time, I purchased two of these for our home. They obviously compliment the Nest thermostat and we really like the ability to monitor things from our phones. Turns out that one of our favorite features is the night light. I give this 4/5 stars simply because it is quite expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Night light

    Rated 5 out of 5 stars

    Updating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been updating my home with smart technology, when it seems a good fit, and these are great. The night light is a great touch and testing is easy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 3 pack of the wired nest protects. We put one in our basement, one on our main floor and one on the 2nd floor. They were very easy to install. I'm not a handyman by any means but after watching some YouTube DIY videos on these, I was able to install with no issues. I've had them installed for 2 weeks and have had no issues. I can check them through the app which is very convenient. I also like how it easily connects with my nest thermostat so that the system runs together and allows me to keep track of everything.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Night light

    Rated 5 out of 5 stars

    Peace of mind and looks good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what it is. A smoke detector. I like the night light function and it looks nicer than any other smoke detector. Was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Night light

    Rated 5 out of 5 stars

    Works like a champ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this product. It doesn't go off innecessarily but is easy to reset. I also enjoy having the nightlight and having it connected to my phone!

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    House wired wrongly and Nest solves that issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of my smoke detectors were NOT interconnected. about 1/2 are connected on one circuit and 1/2 on another circuit. This creates an issue where alarm will NOT sound throughout the house in case of a fire. To fix it would have cost > 1500. Buying Nests to replace these old smoke detectors resolved the problem and all are now interconnected. Adding other features like CO monitor, ability to silence alarm when my wife is cooking :), and lighted pathways in hallways make this a great buy for my circumstances.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Smart Smoke/Carbon Monoxide

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase. Very easy to install. I like how I have the capability to see warnings on my phone, when I am not home. I have a few others that I purchased in that past, and I do like that they have the capability to be connected to each other. One alarm goes off, it will announce through the others telling you where the warning is coming from. The motion light option turning on, if it was installed in a dark area, is a great option as well.

    I would recommend this to a friend
  • Pros mentioned:
    App integration

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met and exceeded my expectations. I bought 2-they communicate, and the app lets me shut it down if no fire, and it checks CO as well. I.plan to buy more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    my cats approve

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to install and setup. Knowing that these test themselves daily and that id receive notifications in an emergency makes me feel so much more at ease leaving my cats home while I travel. Great product, no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Night light

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works great. Nice path light for when its dark, very responsive. We have multiple Nest products and love them all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Night light

    Rated 5 out of 5 stars

    Easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product. It was easy to set up and configure. The night light feature is great as long as its not in a bedroom, but you can turn it off if it is.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Night light

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and love the nightlight!! The installation is easy as long as you have the right model.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    smart smoke alarms for piece of mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart smoke alarms - these are pretty pricey, but you get a lot more out of them. Having nest app connectivity means you know the status of your smoke alarm all the time without having to find a ladder to manually test it. The pathlight feature (basically a motion sensing night light) is actually pretty nice, which helps since otherwise you're paying $100+ in hopes of never having to hear the alarm go off.

    I would recommend this to a friend
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