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Customer Ratings & Reviews

Your price for this item is $269.00

Customer reviews

Rating 4.6 out of 5 stars with 6289 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 6,287 reviews
  • Rated 5 out of 5 stars

    No lag complaints now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With 2 adults working from home and 3 kids schooling remote, not to mention video game time, I installed a point in each kids room and we’ve had no complaints what so ever. Fairly simple to set up with our Xfinity router. Very happy with this solution!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for 1800SQFT Home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in an 1800SQFT home and my wife and I are both working from home while also utilizing streaming services on 2 tvs. Wanted a better router to handle the bandwidth and with the Nest Router and 1 endpoint we have perfect Wifi anywhere in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large 7,500 home and wifi was weak at far end, even with Gig service. 2 points work perfectly and service is fast now. Remember to follow instructions, place only where service is 'great', once it is 'good', it is too far away from other point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Night and Day Difference

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google-Nest Wifi Mesh System has been a smart purchase as my old router couldn't reach my upstairs office or downstairs guest room very well. I've gone from 10 MBps 'down' in either of those locations to 100 MBps 'down.' Impressive improvement!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK But Not Sold

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have to say these have been a little disappointing. I purchased the bid pack to cover all areas of my house. I have one unit per floor but they always have a weak signal according to the app and they can run slow at times. I have reset them several time which seems to help but I should not have to do that. I am going to play around to figure out how to get better signal but did not expect these results. The google assist is very good but I hope it is not taking away for their main purpose and that is wifi coverage in my house that is about 2600 sq ft. I also don't like that you can only give priority service to devices for 8 hr at a time. I am a tv streamer and I want my TV to have priority over all other devices but I can only do it for 8 hrs at a time. I would not recommend these at this moment. Maybe I need to adjust them to optimize.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi ryancleve2, we appreciate you for sharing the details of your experience with using the Nest Wifi. We’re sorry to learn that they always have weak signals and run slow at times, and that you can only set a priority device for 8 hours at a time.

      The placements of your Wi-Fi router and points are vital to have reliable Wi-Fi throughout your home. As a general rule, points work best when they’re no more than two rooms away from each other. For example, if the far end of your house has weak Wi-Fi, don’t put a Wifi point in that exact spot. Instead, put it part way in that direction. Try to place it in an elevated position like on a shelf.

      It may be helpful to try the following steps to see if the Wi-Fi performance will improve:
      - Move the connected device closer to your Wifi router or point.
      - Repositioning the points to avoid obstructions like walls, doors, and aquariums can improve performance.
      - Make sure all unused devices are off and not draining bandwidth with large downloads.
      - Check for possible sources of interference such as microwave ovens, refrigerators or other equipment.
      - Run a mesh test to confirm placement of your Wifi points.

      We’re taking your feedback about setting a priority device to help us improve our products and services. And if additional help is still needed, please don’t hesitate to reach out to us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    easy install and functionality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quite easy to setup through the Google Home app. i do notice that sometimes the mesh point signal strength will fluctuate despite nothing being moved or changed, but generally speaking they work quite well. i do wish that the main hub also could work as a smart speaker like the two access points.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up. Great coverage of the house

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all Nest/google products: easy set up, no hassle . work as described The devices look slick. No complaints. Would buy again. Note that the “main” router has more throughput capacity than the 2 speaker modules. No issue for me but... might for you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could have been the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coverage, EXCELLENT. Looks, GREAT. Google mini built in. GREAT IDEA. everything's good about this Router except, it doesn't support Wifi 6. Why did I buy it? I only have 1500 sq feet, and a 100% fiber connection running in my house.My internal network is fast enough. Besides it's Google. The foundation of my smart home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mesh system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mesh system works amazing so far. Only thing I would change is adding a speaker onto the main router so that it has the same capabilities as the add on points. Have service all over our 3 level home, and fairly far into our driveway also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough about this product. Installation and configuration was so easy. Started exploring the tons of features it comes with, so far enjoyed a couple and long way to go!!! Thanks to BestBuy for selling this product with a discounted price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best has expanded our WiFi and has allowed everyone consistent internet access without interruption. We had issues at the beginning of school with so many people working from home. The best resolved those and has saved us a lot of frustration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    should have purchased this sooner!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have been needing a wifi booster for a very long time. finally broke down and went with the Google Nest. I love it. I no longer have issues with the wifi dropping in other rooms. and i love all the other things it can do.... play music, adjust the thermostat, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fastest Internet Option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We added this to our existing network and have found it to drastically improve our speed and our ability to use wifi throughout the whole house without extenders.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a pretty huge fan of the Nest Wi-Fi mesh systems. They are super simple to use, and the mesh works great to provide really good signal though out the whole house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why did I wait this long?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up using the Google Home app on my phone and has improved the wifi signal in the front of my house a great deal (2x the speeds I had before). I wish that I would have bought this thing earlier. I like the addition of the Google Assistant into the additional nodes. I had one in my office already, so I just swapped it out for the mesh node and killed two birds with one stone. The sound is not quite as good as the full-sized Google Home smart speaker, but it's close. The real advantage to me is being able to control the rest of my smart home devices without another device. My only complaint is that I would like to have wired ethernet as a backhaul line for the extra nodes. It wouldn't help me in my current situation, but in our new house we will have hard wires run.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute garbage. Worked for 13 months. I got cameras, thermostats, assistants, spent around $1300 on associated google home products. Now it suddenly cut out. I tried everything, google support, thankfully Best Buy said they would help and replace it (I have an appointment tomorrow so will report back if their solution actually works out) My advice is to stay away from google. Terrible support, overpriced garbage products

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup and great coverage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup is fiber line modem that is connected to 5 port Dlink switch. Google WiFi is connected to a port on Dlink switch. Also connected to Dlink switch is Ubiquity EdgeX router that feeds wired connections through house. Works fine and WiFi speed is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Setup/Ha Dy Google Assistant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up the new system was pretty simple to setup, it walks you through on getting all points setup. Rarely have my wifi drop now briefly which was a huge issue previously...but we are stuck with only one internet provider so not much can do about it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh… I wouldn’t count on it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a two-story home that approximately 1800 sqft and three of these devices is more than enough to cover that. The mesh system randomly went offline on several occasions and there was no explanation as to why. I called my ISP to ensure there weren’t any issues on their end and all was fine. The speeds were fast when it was working. The mesh system seems unreliable and for that reason I returned the product and went with EERO which has been running perfectly from day 1 with faster download speeds (950 mbps) compared to this item. I hope this helps you make your decision on purchasing this item.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Mrbustamante, thanks for posting your feedback on Nest Wifi, and we’re sorry to hear it wasn’t an ideal experience for you. We can imagine how much time and effort you’ve spent on this, and we understand you returned it for a different Wi-fi system. If ever you want to try the Nest Wifi again in the future, we’d be more than happy to provide you with services and assistance here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Excellent and Easy to Install

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Easy to install and setup. Purchased an outlet bracket to go with it to hold them in place. Highly recommended for a nice clean install look if you don't have a shelf to put them on somewhere.

    I would recommend this to a friend