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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 594 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 16 x 4 DOCSIS 3.0 Cable Modem's ease of use, performance, and reasonable price. Many appreciate its straightforward setup and compatibility with various internet service providers, along with its compact size. While some users noted minor signal strength concerns, the positive feedback on performance and ease of use outweighs these issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 594 reviews
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Modem works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have Xfinity internet. Replace slower modem with new voice modem. Works as expected. Don't have to pay monthly charge. Win-win..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Basic Modem - gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, works with Comcast seamlessly, no frills, but gets the job done. I'm not a streamer or gamer, just an internet browser/user so it fits my needs just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is highly efficient and provides 300 mb download speed of my current service. It works very well with my Nighthawk router and provides extremely fast speeds to all my home devices which I would say 10-12 are constantly running when my entire family is home. If you decide on getting Xfinity voice added to your cable plan and already have a wifi router, this modem is a superior option if you have the 300 mbps or less plan.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Netgear- 16 x 4 DOCSIS 3.0 Cable Modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem is small, doesn't take up a lot of space. It easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great item for faster internet as it can actually handle the speed and delivers that to the wifi connected gadgets.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Fast reliable internet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comcast is my ISP and this modem works great. It’s fast and reliable and saves me the rental fee.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster than the modem I got from Comcast, and I don't pay a monthly fee anymore either. Easy set up, works great!!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Easy hook up. Worked with Comcast perfectly. Was able to set up with them easily.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Mrs.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to AT&T no longer able to support our landline phone we were forced to switch to VOIP (Voice Over Internet Protocol) for our home phone. This necessitated our purchase of this product -- we had to replace our existing modem with a voice-capable modem. This modem seems to work fine and the price was right -- not as expensive as some of the other voice-capable modems that Best Buy sells.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    best modem I ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, runs faster than my previous modem and no ,ore voice modem rental fees to comcast!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Comcast savings

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to lower Comcast bill so I purchased this modem. I went to Comcast website to find compatible modem to purchase that would meet my needs for internet & phone. Setup was simple, a call to Comcast to recognize my modem and I was good to go. I was paying around $11-12 a month to rent a modem so it was worth buying. I should have done it sooner!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 4 out of 5 stars

    Works great, more than sufficient for my needs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick delivery. Competitive price. Easy to setup, connect, and activate with comcast/xfinity. Performing very well so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Better than comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cable/data modem. Very easy to set up, price friendly. No problem so far. Must buy item.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was having trouble with the modem/router supplied by Xfinity not staying in bridge mode and causing problems with my NetGear router that I had hooked to it. After some research I found out I could buy my own modem without the built in router. Solved my problem and also saving me lots of money over the long run. I was paying $12 a month to rent the one from XFinity so it will pay for itself in about 10 months! Wish I had none years ago!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    This modem is very easy to hook , Very user friend

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Motorola modem prior and it was a very good performer however I needed to have outputs for a digital phone line We use net gear hardware at work and it's always been very dependable so I decided to purchase one for my home use and I'll tell you I will never go back net gear's get my back

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Item Checked Off the List

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't really want to buy this, but was told by my cable/internet/phone provider that my older cable modem was either out of date or about to fail in the next few days (depending on which customer service person you talked to). New modem works fine, and installation was super easy (not the case with my earlier modem, which I purchased rather than spending many more $$ to lease). In-store support was also super helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    eassy to istall, seems to be doing the job hardest part was connecting with exfinity.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    works perfectly - quick shipping

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received quicker than promised. Easy to install. Works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Excellent Telephony Modem for Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem for Comcast. Easy to install and quick activation. Saves the monthly rental fee.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Good One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and cheap for normal use. It works great for me.

    I would recommend this to a friend
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