NETGEAR - 16 x 4 DOCSIS 3.0 Cable Modem - Black

Installation was straightforward, didn’t take long with Comcast. This Modem also supports telephony.

It's very hard to find a modem without WiFi that also has the phone service (which is what I wanted), however this one absolutely does the trick. Everything seems to be going great so far. No more rental fees for the equipment and no more of WiFi running on the Comcast Gateway even though I turned WiFi off. The latter is one of the main reasons I wanted a new modem without WiFi. It was still running WiFi (the light on Gateway was off, but in the actual Gateway settings it kept showing it was running a hidden WiFi signal). I have my own router that is much better than the Gateway from Comcast and I don't want their WiFi signals interfering with my router. Set up was a breeze. The instructions say you must call Comcast to activate it, but that was not true for me. I was able to activate it by launching the web browser and the set up screen to activate it popped up. It gives you an option to sign in with your Comcast email to activate or use your Comcast account number. If I remember correctly, there was also another option, but I can't remember what it was. Also, be sure to restart your modem before hooking your router up to it because in my case I just unhooked the modem from running directly into the computer and plugged it in to the router and booted the router up and it would not work. I'm guessing this was a MAC address issue since it was originally directly connected to the computer. Once I restarted the modem and hooked it up to my router, everything was fine.

Installed a couple days ago along with a eero router. Sales person at Best Buy said it would be "super easy to install - probably complete in 30 minutes or less". He didn't realize (although I told him) we were dealing/communicating with Comcast/Xfinity. After about 4 1/2 hours on the phone with Comcast and being told they loaded the wrong equipment into my account and it would not be operational for 24 hours-"call back tomorrow" I decided to try to load it myself through the my account/Xfinity program (a couple hours later). With a quick phone call to Netgear and a quick call to eero I was up and running - Netgear and eero are GREAT to work with - Comcast SUCKS!! I would recommend this to a friend if they did NOT have to deal with Comcast - otherwise I would not recommend to my enemy.....

Great product for cable, Wifi ! Was highly recommended to me !

Used for new xfinity voice/internet service. Worked very well. Had initial issues of modem every morning dropping out and having to be reset. Called NETGEAR support ran some tests and said signal strength from xfinity was to high. Xfinity came and checked it out and put filter on line and signal strength still to high so they found issue with amplifier on the Main line which they fixed. Been trouble free since then. Modem seems to be a good choice for basic service

Due to AT&T no longer able to support our landline phone we were forced to switch to VOIP (Voice Over Internet Protocol) for our home phone. This necessitated our purchase of this product -- we had to replace our existing modem with a voice-capable modem. This modem seems to work fine and the price was right -- not as expensive as some of the other voice-capable modems that Best Buy sells.

After we switched from ATT to Comcast Xfinity, we needed a new modem. A quick note about why we switched. We decided to scrap our basic TV service and move to streaming TV. At best, ATT only could get up to 25-50 mbps speed, which resulted in frequent wifi slow downs and interruptions. We are currently are at a minimum of 100 mbps speed, and so far no problems at all! We also had an Orbi router to handle our WiFi, and we needed a modem that worked with both internet and voice/phone. The NETGEAR CM500V - 16 x 4 DOCSIS 3.0 Cable Modem - provides the connection to high-speed cable Internet with speeds up to 680 Mbps and supports 2 phone lines. As a DOCSIS 3.0 version, it is 16X faster than 2.0 devices. A Gigabit Ethernet port provides faster access and downloads. It was interesting that when the Comcast service agent came to hook us up, he said we had one of the best systems he has seen. The system works great . . . no down time and no slow downs!! And I don't have to pay the monthly rental fees, and in one year, we will have paid for the unit!! Hopefully this great performer will continue to perform for many years.

I wanted to get away from rental fees and bog downs from using the cable company's equipment. I went into bestbuy and told them that I need a router that can handle 4 fire sticks, 3 laptops, a playstation and multiple phones. They recommended this router and it's fantastic. No issues at all with buffering and no background snow when the connection was poor enough to play but not buffer. I would definitely recommend this to someone looking for a exactly what I was.