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Williston, VT 05495
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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 594 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 16 x 4 DOCSIS 3.0 Cable Modem's ease of use, performance, and reasonable price. Many appreciate its straightforward setup and compatibility with various internet service providers, along with its compact size. While some users noted minor signal strength concerns, the positive feedback on performance and ease of use outweighs these issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 594 reviews
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Love the modem

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes it very easy to install and makes your devices run faster

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Super Powerful Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It compatible with Xfinity and it saves me a ton of money. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was super easy to setup and works like a charm, I didn’t know how bad my old one was!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use. Works with Comcast and is better then paying them $12 a month.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works well, and is fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought and set up this router for my parents. Easy setup, fast speed, great router!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Cable modem is perfect for what I need.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netgear is always reliable and east to set up. Perfect for my use - VOIP.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am running my own Wi-Fi (Google Wi-Fi) over Comcast's network. I have triple play. I wanted an Arris modem, but this was the only one that Best Buy had at the time. This modem has performed fantastically for me so far. My Comcast package provides up to 75 mbps, I am getting over 80. I hope that it continues to perform this well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Save on Your Comcast Bill - but Beware!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are on ANY COMCAST special pricing bundle, installation of this modem MAY cancel it and your rate will go to full price! They tried this with me, it just happened my bundle rate ran out at same time. Call First to confirm. Modem worked great, speed is very good. I'm back in charge of my network without having ISP involved. You do need a wi-fi router to share your connection. WI-FI is not included.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Easy to set up Cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and easy set up, and has worked flawlessly since coming out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great solution for slow "HOME" networks!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seeing your home network/stand alone PC(s) ... "crawling along" ??? This is a perfect MODEM upgrade at a great value !!! Match it with an upgrade of your Router/Switch and you're Rock'n ... I recommend Linksys model "EA 7300" ... it "ROCKS " !!!!! so will your speed !!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modam was easy to set up and it saves me money for not having to pay Xfinity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you rent your modem from Comcast, you need to buy this and return theirs. Far less expensive over time and you don't have to deal with them (Comcast).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is for internet and voice (telephone) but has only one port for the yellow internet connection which was inconvenient when connecting with the router. Wifi good on 2nd floor of raised ranch.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t want to pay xfinity for the rental modem/router they give you. I absolutely love this modem, it’s the only modem that you can get that has voice activation. It was a bit of a hassle to get the telephone working because xfinity had to activate the lines which took 8 hrs to do buy in the end. It’s a great modem, faster speeds and works better then the rental modems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a decent modem that would replace the poor quality one that I had been renting through Comcast. This one worked out well and has been fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great modem but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is an excellent product, especially if you are looking for a way to reduce your cable bill each month. The one-time purchase will be a long-term win for your wallet. The only reason i didn't give this 5 stars is because, while the modem was completely compatible with my triple play provider, comcast, it was not compatible with cablevision's voice service despite the best buy rep stating that it works for both.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    No more rental fees!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this modem after our comcast one kicked the bucket. I don't know why we didn't purchase our own modem sooner. Don't waste your money with a rented one from Comcast! Setup was easy even though you do have to call Comcast to activate it. Very fast connections and no drop in service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works right out of the box. Much cheaper than leasing from Xfinity.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good reliable modem.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to swap for my Xfinity rental and it worked well. Saved me monthly fees and is very reliable for data and voice. If you don't need a phone line then you can just get the regular version which is cheaper. Install had a bit of hiccup and needed Netgear CS but was resolved.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and works great with my Comcast products.

    I would recommend this to a friend
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