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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 594 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 16 x 4 DOCSIS 3.0 Cable Modem's ease of use, performance, and reasonable price. Many appreciate its straightforward setup and compatibility with various internet service providers, along with its compact size. While some users noted minor signal strength concerns, the positive feedback on performance and ease of use outweighs these issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 594 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just moved into the area and got Comcast. Instead of paying a monthly rental fee I purchased this modem for less than 4 months of rental. It works great and to quote my WIFI test “Blazing Fast”.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Decent modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been about 7-8 months we are using it. It has worked well so far. But our previous Netgear modem stopped working exactly after 2 years of purchase. Let's see how long this one works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up from net gear side of things Comcast very difficult to get to added activate on their system Spent upwards of 4 hours over 5 days due to the wrong model number being entered by them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t have to restart every now and then

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Doesn’t lose Internet connection. However I switched to AT&T and therefore don’t use it.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    As Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly and set up was a breeze. I contacted tech support to ask about setting up different channels for better thru put and they were a great help and even offered a better suggestion!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Getting good signal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this model for our voice land line and it seems to be working good so far.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    A fantastic modem for a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has worked perfectly with Xfinity high speed internet. Moreover, we use the VOIP feature and love it. I would highly recommend this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Does what is needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is perfect for internet plus voice. It was cheap enough that it will pay for itself in less than a year (in avoided modem rental costs), and it is plenty fast enough to do the job.

    I would recommend this to a friend
  • Cons mentioned:
    Signal strength

    Rated 4 out of 5 stars

    Great all around cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially experienced some issues with the signal dropping and I would have to reset the power. This mostly disappeared when I upgraded from my apple router to the Orbi which is also a Netgear product. It has been stable since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Xfinity phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use exclusively for phone. I have a separate Netgear DOCSIS 3.1 modem for internet. This unit is an older model DOCSIS 3.0. but I’m using it just for phone and it works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    1CANARYONE

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Perfect! Now I don’t have to pay my Internet company for using theirs ! It paid for itself. Works Great!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the Xfinity modem I had in order to save on my monthly bill. This one works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    if you have a land-line through Xfinity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a land-line through Xfinity, this cable modem might be for you. It works great. Remember, must add wireless router if you also need to make your internet wireless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy hook up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ready to stop paying needless rental fees for equipment that’s overrated? This cable modem kicks butt.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Cable Modem

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install but I got some assistance from the cable company in order to get the numbers linked to the modem. after that everything was prefect

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I got this to hardwire my computer, it works well as a wifi and hardwire

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LIGHTNING FAST…

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and easy to install internet appliance… perfect for the person not wanting to lease equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far it’s fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been just what I needed. With cable costing so much, being able to find a compatible modem that allows me to continue my service minus the monthly fee is great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very fast and works right of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched to Comcast and bought this fast modem. Setup in the basement and paired with TPlink Router. I highly recommend this modem to avoid monthly rentals from Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Better Performance, No More Equipment Fees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The NETGEAR CM500V Cable Modem for Internet & Voice gave me much improved performance. Even better, I'm free from the equipment fees imposed by my internet provider!

    I would recommend this to a friend
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