Customer Ratings & Reviews

Name: NETGEAR - 16 x 4 DOCSIS 3.0 Cable Modem - Black
Brand: NETGEAR
SKU: 6794125
Price: 59.99 USD
Rating: 4.6 (3443 reviews)

NETGEAR - 16 x 4 DOCSIS 3.0 Cable Modem - Black

Model:: CM500-100NAS; |
SKU:: 6794125

User rating, 4.6 out of 5 stars with 3443 reviews.

Highly rated by customers for:

Customer reviews

Connection Quality
Rating 4.5 out of 5 stars
Performance
Rating 4.5 out of 5 stars
Setup
Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, reliable performance, and attractive price of the 16 x 4 DOCSIS 3.0 Cable Modem. Many appreciate the straightforward setup and compatibility with various internet service providers. While some users noted that the device can get warm during operation and the indicator lights could be improved, the positive feedback on performance and ease of use outweighs these minor concerns. Overall, the modem is viewed favorably for its functionality and value.

This summary was generated by AI based on customer reviews.

Show only Verified Purchases (3,358)

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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Page 1 Showing 1-20 of 3,443 reviews

Pros mentioned:
Ease of use, Performance, Price
Rated 5 out of 5 stars
Excellent higher-end cable modem.
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Posted 9 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Simple to install. Works exactly as advertised. Went with this unit because it integrated well with my WIFI router from the same manufacturer, and because it has excellent performance spec's for the price. This unit replaced the "best availalble" cable company leased modem. Noticed immediate and significant performance improvement over the leased modem. Significantly faster data upload and download times. The modest purchase price of this unit will be quickly offset by the eliminated lease charges, but the real benefit for me was the performance improvement. Would definitely recommend this unit to others. And the Best Buy pricing on this unit was the absolute lowest I found anywhere, including internet-based options
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great modem, works with Optimum!
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Posted 8 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was my third modem attempt after trying to Arris brand Surfboard modems. I have Optimum Online and the tech on the phone said the new surfboards were giving them problems but some customers have success with Netgear. I went to Best Buy and the box for the Netgear actually listed Cablevision/Optimum as a working network. I couldn't be happier. I pay for 200Mbps and I have speed tested at 205Mbps with my PC, wireless AC no less. Highly recommended!
I would recommend this to a friend
Pros mentioned:
Performance
Cons mentioned:
Heat
Rated 4 out of 5 stars
Compact and affordable
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Posted 2 years ago. Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pretty reliable modem, and affordable. Have been using it for 2 years without any significant issue. Within the first year, it sometimes needed to be reset to help the internet connection if it was lagging, but since paring with a new router that doesn't seem to arise any more. The product tends to be hot to the touch during use.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Thanks best buy and netgear good product..
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Posted 2 years ago. Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This modem is perfect for working with optimum, just call optimum customer service and it works perfectly.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Fast and Easy Install
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Posted 2 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This motem is fast, reliable, and really easy to set up.
No, I would not recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
High Speeds Good Price
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Posted 4 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works perfect! Reps and other people will tell you to go higher with Mbps just to be safe but this modem handled our 600Mbps of cable internet plus mesh router just fine!
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
Good value
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Posted 2 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great price and product and you save money owning your modem as opposed to paying a monthly fee to an internet co to rent their midem
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Great
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Posted 6 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great buy not hassles with installation. Good signal
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
Netgear modem
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Posted 2 years ago. Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works value great this is a very good modem recommend this product to anybody that needs good internet
I would recommend this to a friend
Rated 4 out of 5 stars
Best Buy for my needs
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Posted 10 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A stand alone cable modem is the best solution for a cable cutter like me. The Cable modem that Comcast installed was crashing all the time. Best buy solution was to have a separate modem and router to work with my Roku and Tablo DVR.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 4 out of 5 stars
Decent
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Posted 2 years ago. Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
But works wellDecent speed and connectivity. Not perfect
I would recommend this to a friend
Rated 5 out of 5 stars
Highly recommend
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Posted 1 year ago. Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my second one I buying is a great quality I already have 4 years with this box great job
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
As advertised.
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Posted 2 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well. Easy to set up. Simple drop in and add process.
I would recommend this to a friend
Rated 5 out of 5 stars
Rad
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Posted 2 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really basic but good modem. Works great and never drops connection.
I would recommend this to a friend
Rated 5 out of 5 stars
Perfect modem
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Posted 8 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I let you know that I got a good special and very good product
I would recommend this to a friend
Rated 4 out of 5 stars
Good
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Posted 2 years ago. Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Upgraded to this a while ago it’s been pretty good but there’s sometimes it’s slow
I would recommend this to a friend
Rated 5 out of 5 stars
It works great, would buy it again.
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Posted 7 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its range is great. Paired great with internet from local company. I didn't have to rent one, this does the job.
I would recommend this to a friend
Rated 5 out of 5 stars
Modem
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Posted 3 years ago. Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This modem is awesome! Works very well with my router and it has good connection. Would definitely recommend this product!!
I would recommend this to a friend
Rated 3 out of 5 stars
Good quality
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Posted 3 years ago. Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good quality with stable Wi-Fi connection. Not tried for big house yet, for small apartment I think it’s enough
I would recommend this to a friend
Pros mentioned:
Setup, Speed
Rated 5 out of 5 stars
Reliable Performance and Easy Setup
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Posted 6 months ago. Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently upgraded to the NETGEAR CM500 from my ISP's rental modem, and the difference is remarkable. The setup was straightforward—just plug it in, connect to my router, and I was up and running. I'm now enjoying consistent speeds up to 680Mbps, which is perfect for streaming, gaming, and working from home. The modem's compact design fits neatly into my entertainment center, and it's been running quietly without any overheating issues. Since switching, I've noticed improved stability and no more dropped connections.
I would recommend this to a friend