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Customer reviews

Rating 4.5 out of 5 stars with 2595 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1600 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable signal strength, making setup and maintenance simple. Many appreciate the device's good range and coverage, along with its reasonable price. While some experienced occasional connection issues, the positive feedback on ease of use and performance outweighs these concerns. The modem/router combo is praised for its compact size and sleek design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,595 reviews
  • Rated 5 out of 5 stars

    Great performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything they said it would do and more. Have had no problems with it and get great reception

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is performing......ok............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it and the 5G is much better than the 2.4G. Better than the separate router and modem I had before.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Burnt out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this modem may 2021 and just after the 1 year mark it no longer works. This is the first netgear modem I have ever had an issue with, I will reach out to Netgear to see if they offer any resolution.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it does . Needed a new modem/router and this was on sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great combo WIFI MODEM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had good experience with Netgear previously and decided to purchase again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router seems to work a good part of the time. But we have had to reset it about once a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was is to install no more monthly fee from my cable for rental box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced xfinity modem and it was a great decision, I get better service with this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem and easy to use! I highly recommend this product for anyone that want a reliable modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no rent for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so I changed internet providers and went with Xfinity, and to save $$ bought this modem / router. works fine!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice looking...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed to replace Cox's Panorama set and this works just fine, nice looking and no monthly fee!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Great product for bour purposes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is reliable and dependable and serves our purposes very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a 2BHK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router is perfect for a 2BHK setting. Provides strong connectivity throughout. Strongly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tired of paying for their router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was tired of renting an inferior router from the cable provider and this unit does a nice job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup, great results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to quit paying rent to Time Warner. Wish I'd have done it sooner. Great reach throughout the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good unit.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good router/modem and pleasant buying experience at the store. Thanks Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you need a reliable modem/router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem for the price. Clear instructions. Recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good router, good price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with most things purchased at Best Buy I am once again not disappointed with the quality or price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems from my end

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I've purchased the cable modem I've had no problems. It's doing what it's supposed to do.

    I would recommend this to a friend