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Customer reviews

Rating 4.5 out of 5 stars with 2595 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1600 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable signal strength, making setup and maintenance simple. Many appreciate the device's good range and coverage, along with its reasonable price. While some experienced occasional connection issues, the positive feedback on ease of use and performance outweighs these concerns. The modem/router combo is praised for its compact size and sleek design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 2,595 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy to buy it so I don’t have pay rental. Save me money so far. Hope it last long

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good wifi modem brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I can stream movies online without interruption. Nice brand but it's quite expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman was professional, had product knowledge and I felt comfortable buying this product from him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for internet lovers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My spectrum modem did not work that good so i changed it for this one and its awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slows down when high traffic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router slows down when there is high traffic like in an apartment complex.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well easy setup and Support was helpful when contacted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slick look and fits my needs perfectly. I have 3 floors, and don't have any problem with connections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    J Banks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Does it job. Dependable... I highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely, Great upgrade from my very old router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to exchange, could not get item to work correctly. No problems when exchanging item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, but it keeps stopping sometimes. I don’t know if it’s Xfinity or the modem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the netgear is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old router/wireless quit working and Best Buy recommended this one and it is doing its job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did the trick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked to get tv set up. During recent move, tv proponents we're left behind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but signal strength diminishes too quickly with distance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This problem as installed from the original package worked well and looks good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I wish I purchased this first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so necessary in my life. How did I go so long without it. Too happy with this purchase finally!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the investment, once you get past the setup process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, I play a lot of xbox and never notice lag and that is thru wifi 90 feet from this modem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like purchasing from Best Buy good place to go to thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi Router

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Extended and advanced the quality of my WiFi connection

    I would recommend this to a friend