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Customer reviews

Rating 4.5 out of 5 stars with 2595 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.4 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1600 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable signal strength, making setup and maintenance simple. Many appreciate the device's good range and coverage, along with its reasonable price. While some experienced occasional connection issues, the positive feedback on ease of use and performance outweighs these concerns. The modem/router combo is praised for its compact size and sleek design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 2,595 reviews
  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, just like it should. I could not be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great brand!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thorough instructions provided for setup. Phone support is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my purchase. This item was on sale on bestbuy.com. They matched the price in store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was a replacement that went out and it gives me connection throughout my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our purchase allows us to drop the monthly rental fee of our internet provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item to have. Netgear is always a good brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the service, it was good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the service, it was good if I had to go back I would and I have many times . Thank you Best Buy !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast courteous service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and courteous service. God Bless you each and every one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup, works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product to others. It is easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable modem plus router on sale price was a good buy. Dual band makes it easy for multiple devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good router modem combo. Not as good of a connection as advertised but it gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good apartment router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits great my my apartment and I get great signal all around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy and convenient so I don't need to buy both, also saves me a monthly rental fee from my ISP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great in every room of the house for wi-fi, even through multiple walls

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not work properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is supposed to be an excellent router. When it worked, it worked really well. However, if it had to be reset or unplugged for whatever reason, it would stop picking up the Wifi signal. The problem wouldn't be resolved for about 24 hours - incredibly annoying. I returned it and picked up another router by the same brand (slightly faster, more suitable).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this because I was renting one and pick a good one for a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wasn’t exactly what I needed, but it worked great before I exchanged it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear wireless router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. Needed a new wireless router with modem, and this worked out great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mimi

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netgear is a good productand a great item for your internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem and router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for the cable company supplied router, saving on the monthly fees.

    I would recommend this to a friend