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Customer reviews

Rating 4.5 out of 5 stars with 2595 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.4 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1600 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable signal strength, making setup and maintenance simple. Many appreciate the device's good range and coverage, along with its reasonable price. While some experienced occasional connection issues, the positive feedback on ease of use and performance outweighs these concerns. The modem/router combo is praised for its compact size and sleek design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 2,595 reviews
  • Rated 4 out of 5 stars

    Product is good and value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good , up to date as per technology and truly value for money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great router/modem combonation. It gets the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install, improved download speed a lot, improved wi-fi range some

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent router.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noticeable difference in response speed. More functional than previous router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best to get this dual hardware than pay monthly fees from a cable company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice router still working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a optimus product i recomend it i have more than 10 devices on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The internet works well and also the wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no concerns and the modem/ router works as it is supposed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than paying big providers monthly rental fees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very portable and works perfectly fine so far at the moment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Rouuter/Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it's intended to do and saves me the monthly rental fee!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst Netgear brand item ever. If I was able to leave 0 star I would have done it. 5G Band doesn't work correctly, network is jumping and not consistent. So I had to get back a router from Xfinity which works with no problem. I want to return it but Best Buy doesn't accept, so I stuck with this garbage. I called Best Buy, they told me that I have to contact Netgear. This is how not supposed to be... I need a router now and not to wait for weeks or months tor it for being to be fixed. I wish to get a response back form Best Buy and Netgear. And to get my money back. Netgear, this is a shame on you of making these low quality products. I'll not surprised if this item didn't go through the Quality Control department.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great has a port for an external hard drive on the back

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as strong astherental modem/router from Xfinit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is replacing our rented modem/router but not as fast.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    netgear no problem on getting the product i wanted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Wi-Fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the recommendation of staff I selected a Wi-Fi modem that fits my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem pays for itself instead of renting one through Cox Communications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No fuss no bother, Just plug it in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to install ,work's great ,If I can do it anyone can,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dual modem and router! Works well and keeps the connection strong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product and I haven't had any issues - which has been great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Netgear modem/router is a champ. Handles wifi like a boss!

    I would recommend this to a friend