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Customer reviews

Rating 4.5 out of 5 stars with 2595 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.4 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1600 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable signal strength, making setup and maintenance simple. Many appreciate the device's good range and coverage, along with its reasonable price. While some experienced occasional connection issues, the positive feedback on ease of use and performance outweighs these concerns. The modem/router combo is praised for its compact size and sleek design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 2,595 reviews
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service. I enjoyed the store and love to look around

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great x box console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great throughout the entire house with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, little pricey but worth it in the end

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router for a house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reaches pretty much my entire house with very little latency.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Netgear Dual-Band AC1600 Router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the money. I bought this for my mom who has both 2.4ghz and 5ghz devices. I wish it had Netgear's "Smart Connect" which automatically selects the best WiFi band for the device.

    I would recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Applefan,

      Thank you for your review and feedback. If you need assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.
      NETGEAR Team

  • Rated 5 out of 5 stars

    Good cable routier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable routine good to have safe money on cable bill

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good enough to not regret

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was a bit of a pain, but that was mostly because I had to deal with Comcast customer support. Connection is strong and stable, although not quite as fast as what I had with the default comcast modem.

    I would recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Robert,

      We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router

      Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Rated 4 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. No issues with changing from old to new modem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We need a new router not too expensive, it works..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d buy Netgear every time. Great Price. !!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem/router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is also a router. The set up was not complicated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase and works as everyone said it would

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomeness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router modem combo is perfect. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with easy setup. I would recommend this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfect and keeps me from paying Comcast monthly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thus far i have flawless service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came &. installed and service has been flawless!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my comcast rented modem money saved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FAst rourter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good router I am happy with it with no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Wi-Fi coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product.... without doubt people can buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT MODEM/ROUTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT MODEM/ROUTER, very good quality and good price!!

    I would recommend this to a friend