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Customer reviews

Rating 4.5 out of 5 stars with 2595 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1600 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable signal strength, making setup and maintenance simple. Many appreciate the device's good range and coverage, along with its reasonable price. While some experienced occasional connection issues, the positive feedback on ease of use and performance outweighs these concerns. The modem/router combo is praised for its compact size and sleek design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 2,595 reviews
  • Rated 3 out of 5 stars

    it's okay.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine. My main issue is wifi is keep getting disconnected. It cant provide a seamless connection. I would not recommend this for connect to VPN or for gaming.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect modem router for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No regrets after buying this product. It works great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not powerful enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sufficient for my needs. Did not perform well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as described and never lose the wireless signal.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK if you have strong, small fingers

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seems to work as well as any other modem/WiFi router. But the Ethernet jack and especially the female F-connector for coaxial cable are located in a channel on the back of the unit and it is difficult to install (for me, anyway).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best out there but definitely does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall a good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. No trouble. Working very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for what I needed it for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed, I recommend this wireless router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, my wireless signal works in second floor!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the double channel feature on this router

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast internet connection and wifi connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my computer back to work and much faster streaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up. Good customer service too. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improved Wifi connection, very happy with my purchase!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need upgrades model

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best router. I ended up reading this one in and getting the next model up because it was still too slow, even for just a few devices.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a good one................................. !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router/Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cable wifi connection, would purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine and delivered quickly. No issues at all

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Netgear router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second netgear router purchase. I'm not seeing the same WiFi /internet quality. I recently purchased a WiFi extender to increase quality. Hopefully it helps

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Wicked,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.

      Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview.

      If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you,
      NETGEAR Team

  • Rated 5 out of 5 stars

    Its okay router and modem combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it is good. It does the job ...aloha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Thank you for the excellent service!!

    I would recommend this to a friend