Customer Ratings & Reviews

Does not work well with Comcast internet. Bought it so I would not have to rent one from Comcast. It kept dropping the signal and delivered much slower speeds then promised. Comcast gave me one of theirs to try and I got immediate positive results with speeds well over 100 MB’s , not the 10-12 MB’s I was receiving with the Netbear.

Worst modem/router ever bought! This modem stopped working 2 days after getting hooked up, disconnected me and couldn't get back up and It is not my internet provider. This is why I don't buy NETGEAR products anymore. I would go with an ASUS modem/router instead. Don't purchase it's not worth it. Also the setup is a pain....

not a good reliable product, it has it bugs that leads you to go back to the store and replace it over and over

This was honestly the worst. Very spotty connection and speeds we never consistent

This one is okay... my older version was better. This drops my internet signal sometimes on my tc and it is soooo annoying

I bought this to deal with some dead spots with my current Netgear router (N600) and hoped it might increase my download speeds. It did neither. I ended up returning it.

Bought this router works great however best buy sold it at 159.99 and walmart sells for 94.09 big difference best buys says they price match but they price match to a certain price. False advertisement!!!

It slowed down my internet connection and it knock me out of my connection.....not good

Frustrated with home broadband. Is it Xfinity or the router? Have to daily reboot to get connectivity.

If possible I may rate it 0! We bought this with high expectations as we were not satisfied with speed of earlier router. But from the day 1 we started facing issues with wifi speed, started fluctuations and device connectivity. We thought it might be solved in few days. Days went on and we din t track on our warranty period (90 days). And we were not ready to pay a penny on this again.

I purchased this as a replacement of a providers modem. Talked to the service provider and gave a pertinent information about the new device. Unit would not work, ended up talking to customer service (net gear) and they blamed the service provider. Went back and forth 2 more times and it was always the service provider not net gear. I returned this item and bought a Motorola. Instant connection no need to even call customer service.

If you decide you want to use any of the features, better make sure you get them all set up within the first couple of months or Netflix will charge you just to talk to you. The documentation on the router is trash that is out of date, so it won't be any help. The programs it references no longer exist on the Netflix page. Works fine as a basic modem/router.

Not so great. It dint work at my home had to return

It’s trash it doesn’t work at all I keep having issues with it. I’ve exchanged this product 3 times already since I bought it. Geek squad says there’s nothing wrong with it but there is it’s says it hold up to 10 items connected to it but it overloads and then the whole thing shuts off we got 400 Mbps and it still doesn’t work

Hitting the 1 year mark made it start disconnecting a lot it was so annoying. Returned and got a different router.

Product was recommended by bb person. When we got it installed .WiFi would not connect. And acted liked password was already set. Calling support (netgear) lead to them wanting $99.00 for protection from port hi jacking. And would not reset me unless we purchased. So returned product and went back to my old cable modem that had no problems just wanted more range. Netgear is off my list!

At first this thing was working great! Then a few weeks in my WiFi would drop and I’d have to reset it.

Wanted to replace my cable company's "rental" modem/router combo with similar, but more powerful, device. This one worked fine for about a week, then would only allow one device at a time. Geek Squad recommended returning it and replacing with separate modem and router. Good advice - problem solved.

Unfortunately this modem was not the right one for my needs...I want to return the one I bought, but have been unable because of the risk to my health as I am a senior citizen with underlying conditions that make it dangerous for me to get out. I hope you can extend the time limit to return items due to this reason

After hours of Comcast customer service Device not compatible with wireless comcast boxes. They only work collectively with Xfinity wireless modem. A slick move to prevent you from buying your own modem for wireless comcast cable boxes. They want you to pay for the monthly price for Comcast equipment. Netgear should have done their research.