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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2595 reviews

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Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1600 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable signal strength, making setup and maintenance simple. Many appreciate the device's good range and coverage, along with its reasonable price. While some experienced occasional connection issues, the positive feedback on ease of use and performance outweighs these concerns. The modem/router combo is praised for its compact size and sleek design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,595 reviews
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Great for multiple devices in home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and can run multiple devices at once without speed being effected.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good substitute for cable company's modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the cable company's modem was fried by lightning they were going to start charging me monthly rental for the replacement. I chose to buy this instead. I can't speak to longevity, but it works at least as well as the cable co's modem and BB was willing to price match which saved me $10.00. I like doing business with BB and I will continue to do so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from our old router. Slim design and better signal it seems.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great piece of equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    save monthly fees and buy this modem + wireless router.. easy set up, fast and works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best, very simple to setup. Worked right away. Haven't had any issues

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up, good signal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, We have xfinity and it connected and had no issues. Good signal strength.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Internet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our internet was down. We trouble it down to our modem router. So then my wife went and bought this new one. It works very well just like the old one did before it broke. I would highly recommend this. it was easy to hook up. And the tech-support was awesome. Would highly recommend to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Works great once you get past the setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, have much better internet speed after updating from a 8x modem. Had issues setting up, not as easy as expected. Went on Netgear site per instructions and was totally redirected to a non Netgear site. Website was alittle difficult to navigate thru but after that , works great, no complaints at this moment in time.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 4 out of 5 stars

    easy install, works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy install, no problems, works well, faster internet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up. My downloads have never been quicker. I am very satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good for our use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 2 smart tvs, 2 cell phones, laptop, and a video game console that run off wifi. Slow at times due to our internet speed, but works great for our use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great combination router and modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is compact, works well and is easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Router/Modem!- lickity split!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reviews! I took a chance on this according to the reviews. I work from home with multiple software applications and needed a good modem/router. Very easy to set up and to get my wireless printer connected. Follow your printers instructions. Glad I invested!

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router, good range, handles whatever is hooked up to it with no loss of speed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Saves me a bundle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to set up, set it & forget it. Isn't ugly. Decent price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great router/modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this so that we didn't have to rent one from Xfinity. I did the setup myself, and the setup wasn't hard. It was pretty straightforward. Registering the device with Xfinity was a pain and took about 45 minutes. The device does get really hot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Works great. No issues. Easy installation. Great price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Speed is amazing and very easy to set up. Great value

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Look fancy and easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy enough to install and fast so far. It looks a bit fragile

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great router for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good signal. 5ghz improves my speed 6 fold inside my entire home.

    I would recommend this to a friend