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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2595 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1600 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable signal strength, making setup and maintenance simple. Many appreciate the device's good range and coverage, along with its reasonable price. While some experienced occasional connection issues, the positive feedback on ease of use and performance outweighs these concerns. The modem/router combo is praised for its compact size and sleek design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,595 reviews
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    It works well with Xfinity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install step by by instructions. It boosted my speed .

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great/as stated; fast speed. Covers most areas in our 2BR apartment.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    router/modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up. very fast speeds. flawless setup. great product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good but does his job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He does his job well, but there are times when the signal is lost or is very weak beyond the third room in a straight line, So I had to buy a signal amplifier (WiFi repeater or wifi extender) to compensate for that loss. Has a good design. Easy to set up and you can set up the guest wifi. Best regards.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Netgear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is hard to review my netgear modem because the Xfinity Internet that I have sucks so bad. It was very easy to set up and get going but again Xfinity refuses to check the cables into my home without an up charge so I cannot tell you if it’s working at its optimum speed or not.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and small also easy to use Happy and amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Effortless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, no problems so far. Saves you a ton off renting from *omcast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great modem router combo, works great. Dual frequency easy to setup

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great combination Router/Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, easy setup, handles several WiFi Devices without problem

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem was easy to set up and it works great sleek design

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Nearly perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent range and easy setup. Eliminated need for extender in my house

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Working great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is working great so far. I was looking for a router & cable modem so I didn't need to pay a monthly fee to the cable company - and I would have a better product than the one I was going to get from them. I am not a tech person at all - that is why I always rely on Best Buy tech experts. I got a great education on the different models and on what I really needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Excellent all in one router modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an easy setup and works well with all our devices

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great quality Router

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my sister so we wouldn't be paying Xfinity to rent the router necessary for her devices. No problems installing and firing it up. Fast streaming through her Roku to TV and security cameras to her phone. Now we just have to see how long it will last. So far so good. Almost 7 months.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Great modem for Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up easy. Works great. Covers entire home. No dead spots.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were suffering from daily loss of service problems with a Cox router. I mentioned it to the Best Buy associate while buying another item, and he recommended this router. It has performed flawlessly--not one more service interruption since buying this router. Speed is super fast--I'm 100% happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Great starter

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of equipment, easy to set up, good price.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    THE Best Buy.. On the Market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast. Affordable. Sleek. I’ve been recommending it to everyone!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome Router+Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem+ router is a fast basic device. Didn't want to pay $15 every month to Comcast, so got this one. I only have 2 rooms and my internet speed 100 mbps. Usually run 2 devices at once. For that, it works fantastic. Would 100% recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem and router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a new apartment, and it does everything I need it to. There are 2 laptops, and 2 phones that use the 5gHz network it offers. And I've seen nothing but very fast upload and download speeds when using it with my internet provider. Plus, it was cheaper than using the modem/router the internet company wanted me to rent.

    I would recommend this to a friend