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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2595 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1600 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable signal strength, making setup and maintenance simple. Many appreciate the device's good range and coverage, along with its reasonable price. While some experienced occasional connection issues, the positive feedback on ease of use and performance outweighs these concerns. The modem/router combo is praised for its compact size and sleek design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,595 reviews
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had to reset my modem twice. Fast. Looks nice. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Range

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has many features, good range and for a very good price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy setup, very reliable, excellent performance

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to setup. I thought the price was good. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device, easy to install, good coverage, good design

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product. works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and works great. Good look in home. Easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than renting. Easy to set up and signal is great,

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Saving me tons on my Internet bill

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase is saving me $20/month on my internet bill. This is just like the cable modem/router combo i would have gotten from Xfinity but since i own it, i don't pay a rental fee to them. It works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good router modem combo. works well. like the dual band.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Great Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router. Good range. Very easy setup. Works great with Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast, easy set up black, square, love it , cheap good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Router/Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was renting modem from comcast when I started service with them recently. The charge was $11.00 a month for their modem. Purchased the Netgear modem and was able to set it up myself without any phone calls to anyone. Only drawback is because it is not a rental from comcast/xfinity it wont track my usage or troubleshoot on their webpage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly and very easy to install and compatible with Xfinity!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    I love this modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem does a fantastic job! I don't even use the Spectrum modem and instead use this one and no problems at all! I like the fact that I don't have to keep restarting the modem because it gets big down or whatever happens behind closed doors! This modem is being used to power 2 Amazon Fire Sticks, a PS4, cellphone, a Surface Pro, and it does like a champ!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and provides good speed and coverage for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good product for mountain performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asked help in finding a product that would work well in the mountains where wi-fi reception is very hard and tricky. This modem was reccomended to me by a salesperson and when it was installed has surpassed all expectations in performance.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 4 out of 5 stars

    Nice & faster internet for all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice & faster internet for all the family - through ALL the House !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mediacom compatible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the quick set up instructions only referred to Comcast internet, the cable modem works perfectly fine for Mediacom internet access. The WiFi was easy to setup for multiple home users.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. It was easy to install, and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. Easy to set up and works perfectly

    I would recommend this to a friend