Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 2595 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1600 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable signal strength, making setup and maintenance simple. Many appreciate the device's good range and coverage, along with its reasonable price. While some experienced occasional connection issues, the positive feedback on ease of use and performance outweighs these concerns. The modem/router combo is praised for its compact size and sleek design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,595 reviews
  • Rated 5 out of 5 stars

    A Good Combo modem & router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent router never dropped connection or needed to reset the only thing is the price changes everyday in bestbuy for no reason

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Everything works Great, fast internet again

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything wirks great, my internet speed is fast again, no more dropping internet connection, im really please with this modem & router combo. I save alot of money by, owning my owe internet box. Cable company charges 15.00 a month. I fully recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great wifi modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup connections and ease of use, all rank high with this modem. Security features are great as well. Streaming capabilities and wifi gaming for my son were the main factors of choice and this wifi modem far exceeds my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Easy install and faster than our previous

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and faster than our previous router we had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear Dual Band Router with cable modem

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new router and modem. I checked out the ratings of all the combo and found this one to be great. I hooked it up and have had no problem and I get Wi-Fi faster then my old one, This dual band is easy to set up and is cable ready which helps a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    New Modem router to stop rental payments

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bout this modem router so I could stop paying rent on a router with my internet company. It my take a few months to pay off, but I needed to lower my cable/internet bill. I was glad to have a friend help set it up. It still tools us hours to get through it all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Easy to use. Barely noticeable super thin..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easily set up with Xfinity

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up of the Modem was very easy and within a few minutes our computer connected and the Comcast signal was sent to our home. We have has fast 5G streaming of movies and computer websites without any glitches since purchasing this Netgear product.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 4 out of 5 stars

    good enough

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and good item, so far working excellent

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Seems very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perhaps more powerful than I need in my small apartment, but I've got the desktop, Chromebook laptop, tablet, smartphone and Google Home device connected to it ... and sometimes a wireless security camera as well. I have a fairly fast internet connection (via cable), and this seems to handle it with no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great cable modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pay to twc for 50 Mbps & rent a modem only get 37 or 40 Mbps I returned modem to twc & I save 10 dll a month I got modem netgear Ac1600 from bestbuy now I got 60 Mbps excellent buy I recommend this modem sorry for the spelling

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    fast router modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to connect and very fast recommended awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently switched my internet provided and they provided me with a similar modem but wanted to charge me $12 a month for using their equipment. Luckily Best Buy sold the same product all though pricey it will pay itself off in the long run. A very good investment. I have my TV & PS4 hardwired to it and it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great router, I had no problems and it looks sleek

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Awesome product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and works fantastic. Definitely a great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in store with help from one of the employees. They were extremely helpful and directed me to this router. Couldn't be happier. Very strong signal throughout the whole house and the only time there has ever been trouble is if the internet provider has been having trouble.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Awesome modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really pleased with performance and price. Very sleek look.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    good modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem so I wouldn't have to pay comcast 13 bucks a month anymore. this modem works just as good at the comcast one, and has more channels. speed is just as fast no complaints here. in 6 months I will have paid off this modem with what id be paying to rent from comcast, after that its just saving money

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Great router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the range that the netgear gives and the speed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded in my rented unit and purchased my own. It will only take 16 months to pay for itself. Probably be an antique by then

    I would recommend this to a friend