Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 2595 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1600 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable signal strength, making setup and maintenance simple. Many appreciate the device's good range and coverage, along with its reasonable price. While some experienced occasional connection issues, the positive feedback on ease of use and performance outweighs these concerns. The modem/router combo is praised for its compact size and sleek design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 2,595 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth every Penny!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman Matt approached me, I told him when I was looking for he asked me how I would be using the unit, and referred me to various models ! He suggested net gear for my needs, and I purchased it ... Best decision ever !!!!! Works like a charm !!!! Thank you Matt !!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great !!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My internet provider is spectrum. I was able to call support they hooked me in and no more monthly modem charges . Everything has performed very well. I cut all cable tv and have internet services which have provided what I need. Should have done it sooner. This modem is all you need!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an upgraded router to get the Blast speed for Comcast. This one meets my needs and the speed is faster than Comcast says I should get with Blast, according to the speed test. I wanted a router that will last me a long time, so that I won't have to update to a better one soon. I have only used it at a distance once so far, but the range does seem to be less than my old Netgear N300. According to the box, this one is supposed to have the next to best range. The N300 signal reached to my neighbor's apartment, a few apartments down, with an excellent signal. This one, however, first disconnected from my device, then showed a very weak signal when I connected it again. Maybe it was a one time thing. I will have to try again and see what the result is. I live in a studio apartment. Reaching to my neighbor's apartment would still be within the size of a regular house and there are no brick or cement walls between. Still, this is a great router and I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I am so glad I bought this instead of renting a router/modem from the cable company.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Router/Modem to break the Comcast Curse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was contemplating for a while to get a router/modem for years . I was bleeding 10$ of my hard earn $'s to Comcast. Finally I broke out of the curse and decided to give it a try and I regret now why it took so long for me to decide. Install was easy. I called comcast to activate it after I hooked the aux cabel and power to the modem . I shouldn't have called them . Yes, thats right they were able to confirm it was activated and I was still not able to access internet. Wasted an awful amount of time.I disconnected the chat. I connected to the wifi using my Andriod(tried with iphone stupid iphone sucks) and the modem guided me with the steps to activate it and it worked like a charm.! So far its been great and internet is working way better than before.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellant purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked right out of the box. Once the cable company had the mac address it and all my wifi machines were updated, we were set. My machines were able to connect to the router faster and I notice a marked improvement in speed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Save money on your internet bill!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pays for itself in a few months that normally you would be giving up to your provider and does the same thing. In my opinion the signal is broadcasted stronger and more consistently with this than what i received from comcast though.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Router/Modem Combo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit for the price! Saves us almost $20 off our cable internet bill each month. Functions as the product description claims with no issues. And I like the app you can get to manage device from your phone. So far, this has been a great investment to save money in short run.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great router/modem and so easy to set up.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This combination router/modem was easy to set up and works well. It’s relatively light compared to some of the other bulkier units and most importantly it’s compatible with the xfinity voice controlled unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    fast modem and easy setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem was very easy to set up. Since it also includes a wireless router there is one less device I need to have plugged in. Having a guest ID is nice as well. I can just turn it on when there are guests in the house and I don't have to give out my wifi password.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed larger router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a larger modem-router and Best Buys associate help me find exactly what I required.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for regular internet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the Comcast modem. I went from 20mbps to 75-100mbps. I was paying for internet that the router wasn't capable of delivering. Now, i can use my smart tv, 2 phones, tablet and XBox without slowing down my internet, even during peak. RECOMMEND!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    save money!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to eliminate paying extra fees for wifi. never had any issues, worked great! I'd def suggest buying your own modem instead of paying that monthly fee to rent the companies equipment. saves you money in the long run!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up, easy to use!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this router/ modem combo for a little over a week now and being a very “tech dumb” young adult, this product had a VERY easy set-up and install! The Netgear app is nice also! Makes it very easy to change your router password and privacy levels!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great cable modem / router

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed throughput to 300mb and this modem does it. Easy to configure and quick setup. My cable provider only provides a modem without wifi and no router. It was simpler to just purchase this and manage the whole device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great gateway WiFi modem router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took modem router out of package, and set it up. Very easy to set up. Works great. You can change channels on it if WiFi slows down; too much traffic. The product manual is online which you can download & save to Drive. I would recommend this for your wireless products.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good price for good speed router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviewed this product before i bought to make sure i can give the right speed i want from a router. A lot of router with same price but with less speed than this one. Happy I got the right one for my place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong signal eliminates need for booster

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old router needed a booster to get the signal to my television in the other room. the booster went in a yard sale as I have no need of it any longer. This new one gives me a much stronger signal and clear pictures from my Fire stick. Very Happy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very good..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I don’t have to pay the cable company for there router/modem..this is the best thing I ever did to get the most out of my cable.i would recommend this router/modem to anyone who wants to cut your cable bill down a little bit.. you won’t regret it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice! But expensive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this router with modem as I didn't want to pay per month rentals. It was good.

    I would recommend this to a friend