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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2595 reviews

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Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.4 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1600 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable signal strength, making setup and maintenance simple. Many appreciate the device's good range and coverage, along with its reasonable price. While some experienced occasional connection issues, the positive feedback on ease of use and performance outweighs these concerns. The modem/router combo is praised for its compact size and sleek design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,595 reviews
  • Rated 5 out of 5 stars

    Best out of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant say more than it goes beyond my expectation and for what i purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Net gear dual band so so easy to set up. I’m glad I don’t have to pay rental fees. I happened to read my email from Best Buy; I was able to turned in a old box and received a discount on this one (check your promotions from Best Buy) ;)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase a modem for my Xfinity wifi hookup and after comparing models and reviews, the Netgear AC1600 was a great choice for coverage for a medium area home. The price also fit our budget and it has been very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service for first apartment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no idea what to purchase getting my first apartment. One of the best buy helpers told us about this product and told us its benefits with Xfinity. We have been happily satisfied ever since. Also very easy to hook up as a beginner :)

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Eliminate Rental Fees!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is faster than the one I've been renting from the cable company for four years. Simple to hook up (my cable service recognized it immediately - no phone calls to their customer service!) I should have purchased this years ago!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. Easy to follow instructions and great interface to manage your WiFi settings. The most difficult part in setting up was getting a live person at Comcast to activate the account.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are just setting up a new home network with your ISP be sure to buy something like this. Much better deal than renting a modem. It also helps reduce wire clutter by consolodating the modem and router into a single device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my carrier provided router with this unit after experiencing poor performance and dropped connections. The installation and configuration was a breeze and I now get a strong signal all over the house. Couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    NETGEAR REVIEW BY BISOLA OBOINYAN

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The NETGEAR modem router works excellently. I like that I can achieve so many things online, build my websites, attend classes, grow my youtube channel, and so much more. It's so surreal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my apartment because I’m tired of paying monthly to rent a modem/router. Works great and easy to set up with my internet provider! My apartment is ~650 sq ft and I don’t have any issues with connectivity!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit to replace the rental unit I was paying $10 a month for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as planned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I can setup a guest account. It has worked perfectly and fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that you can be a few rooms away and still have reliable connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I wanted and more

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and excellent WiFi range. I was using the Netgear N450 modem/router prior to getting this and could never get wifi reliably out in my detached garage. My goal was to be able to watch Youtube repair tutorials for anything house/car/electronics related and be in the same area as my tools and workbench. Well, I met my goal and now I'm in the garage all weekend, watching repair tutorials and fixing crap. Before I was able to use the excuse of an unreliable internet connection and how it was time consuming for me to make trips between the house and garage. Now my wife brings projects to me and talks about how great it was for me to suggest we buy this. I should've known better. Thanks Netgear for making such a great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace a rented Comcast modem. Instructions are easy to understand for setup. The Comcast setup is easy. I’ve had no issues with it. Best decision to replace the rental Comcast unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goood!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this! It's a good product with good sound and picture!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I have internet service so I guess it works pretty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have internet service so It works as it should. I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Good, but with some dependability issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as connection speeds go, it's fine for the price. My only issues with this is that there are far too frequent connection drops where I lose Internet signal far too often.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great router-modem combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed the router-modem in the basement were my TV is, signal is so powerful that my computer in the main floor get the WIFI signal with no issues, I believe it's a very good piece of equipment for the price I paid

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Provides access anywhere in my condo!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once the provider end of the setup was complete I immediately had WiFi service from the Lani to the front sitting area! I am very pleased. It provides two speed access to me and Guest login capability.

    I would recommend this to a friend