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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2595 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1600 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable signal strength, making setup and maintenance simple. Many appreciate the device's good range and coverage, along with its reasonable price. While some experienced occasional connection issues, the positive feedback on ease of use and performance outweighs these concerns. The modem/router combo is praised for its compact size and sleek design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 2,595 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just what I needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Didn't want to rent a gateway, so bought this router/modem combo for xfinity WiFi. Easy peasy....curbside pickup and up and running within 15 minutes of super easy installation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good modem/router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I had it for about a week, i enjoyed the customizable features and how easy they were to navigate. (Swapping channels, prioritizing bandwidth, etc

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 1 month ago, and this modem does EXACTLY what it's advertised for. No signal drop outs, fast downloads, and very easy to use. I recommend this to any medium/heavy users of the internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to so I can get rid of spectrum box and I have better reception

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save money. Dont rent router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy this router and save money on renting from your service provider

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Everything connects now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more buffering!! Or the oh snap guy and my sons xbox is connected in the basement! Would give 5 stars if I could figure out what the 5g connection is for. I am a novice and it was an easy installation and setup. Roku and Amazon tv connected.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent router/modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked with xFinity perfectly. The 5G is definitely super-fast but limited in range. The dual band is a must if your zone of operation is very large at all (I have no 5G outside the house).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Does the Job...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say - works and nice to look at - If you want a cable modem/wireless router that won't disappoint get this unit. Skip paying the cable co. the $10 lease. Easy setup... No lie, 5 minutes with the online cable co. activation.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Great internet speeds, reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable internet speeds and connection for a 1700 sqft, two story house. Would recommend to anyone looking for a good router/modem combo.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Just okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really disappointed at how difficult it was to set this modem/router up. But once I got it up and running, it's been great. I've been very satisfied with the speed and strong signal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good and meets all of our requirements for the household.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Replaced Xfinity equipment

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem router is exceptional. I was concerned about connectivity throughout our 2400 sq foot ranch, but every piece of equipment has excellent speed and minimal drops from network. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that's it a dual router and modem. It was easy to install and set up. After setup just called my internet service provider and within a few minutes out wifi was up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this up and running with comcast within 15 minutes. Very easy to use and setup. Mainly upgraded from older model to have 5gh frequency for my Oculus, working great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Cautiously optimistic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love net gear, but im actually on my 2nd router in 6 weeks. I know there can be an occasional lemon and since my previous net hear router lasted 3 years, i still feel good about replacing it with the same exact one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent, highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rarely have any more buffering with this excellent modem. Reliable, easy to set up, high quality. Highly recommend! We have Roku, Netflix, Sling... no problems, used to have frequent buffering with old Comcast modem. Not anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase I made. Working grrat. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Exactly what was needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my Dad when he switched from Century Link to Xfinity internet service and didn't want to pay $10/month for the rental of their modem/router. It works perfect and provides the speed for his movies on Netflix etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this cable router/modem on the recommendation of the sales person. It had to be compatible with Comcast. One call to Comcast and the modem was running smoothly and no problems for the last two weeks.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great Modem for Cox Customers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something to replace my slow factory modem from cox. I was able to save money and return my rental modem. I highly recommend this modem, haven’t had any lack of connection! Great price and great range!

    I would recommend this to a friend