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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2595 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.4 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1600 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable signal strength, making setup and maintenance simple. Many appreciate the device's good range and coverage, along with its reasonable price. While some experienced occasional connection issues, the positive feedback on ease of use and performance outweighs these concerns. The modem/router combo is praised for its compact size and sleek design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 2,595 reviews
  • Rated 3 out of 5 stars

    Value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt very limited support were provided for this product. However for apartment it one of the best product which has RJ45 connections and 2.4 to 5 WiFi Chanel. Similar service if you get from your service provider you may have to pay without any return. Investment in this you will have your own device. It is best and value for money who live in around 1000 Sqr feet area as per my observations.

    I would recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi ARVKk,

      Thanks for your review of your product. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.

      Thank you.

  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A technician set up the original connection to new service. I set up for the house and streaming to TV. A little confusing with the two connections, but it works well. Pretty decent distance too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A definite buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely saved money by purchasing this instead of renting it from the cable/ internet company. Easy to install and haven't had any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Does what it needs to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this router and 100MB internet from Cox, it does exactly what I need it to do. I play online video games and my fiance streams on Netflix. Even with both things going on at once I see no latency issues.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Solid Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have had a few small issues with connectivity with my phone/TV/Laptop but they were manageable and overall the router modem has been quite reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good net gear product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This net gear so far has been great for single person home with 3 tvs, laptop, iPad, iPhone and whatever else I throw at it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    NetGear does it again!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable modem / router duo is all you need to have great service. I have had this combo for over 2 years and it works great!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good signal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router gives good coverage, we get signal in upstairs too. I am satisfied with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great router for small apartment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router works great in my small apartment! I use it for my smart tv and Netflix streaming and it still keeps up with my laptop and other small devices such as my phone and guest’s phones!

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Perfect Wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great range for the price as well as multifunction. Saves me $15 a month from renting a modem. Has a USB port if you want to hook up a wired printer or a hard drive to function as a cloud. Great having 2 frequencys.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Pick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had trouble with an older router/modem. Plus my area is an older neighborhood with slower speeds. This 2in one router/modem was the perfect choice. No more problems, and speeds maintain an appropriate level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NETGEAR - Dual-Band AC1600 Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, basically plug & play. Provides the bandwidth I desired. Purchased because in addition to routing, it provides wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Afforadable and it works with Comcast.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact router that has a good range. Also has dual band capacity. I have used for about 18 monts with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this product to any one..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, like plug and play into the spectrum cable. WiFi works like a charm. My cable subscription is on the lower end though, so can’t really comment on the throughput.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a 8-inch, black square with "netgear" in all caps right in the middle. there is a row of tiny green lights on the bottom that are always on, and a few that always blink, but that you will probably never actually look at to determine what it is they are actually telling you. the extra lights on in my house is a drag. they help kill salmon. does it work as promised? yes. no problems in the first month of operation, but then it's just been sitting, untouched on a shelf. if it lasts for 18 months then it will be a better deal than renting the thing from those jerks at comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to replace the Comcast modem so we could reduce our bill. I was a bit intimidated to switch them out but it was very easy and it has been working great!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Don’t wait. Get one. Easy set up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’ve had a router longer than a few years, make the change now. It’s worth the investment to be sure you’re getting the speed you pay for from your cable provider.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better replacement

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had rented the Xfinity modem and I wanted a replacement. This modem is good and the steps to connect and activate are simple. The genie app makes it so simple to maintain.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to work fine for our home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to replace a monthly $8 cable charge on our bill and seems to give us the coverage we need in 3200 square foot ranch house and finished basement

    I would recommend this to a friend