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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2595 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1600 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable signal strength, making setup and maintenance simple. Many appreciate the device's good range and coverage, along with its reasonable price. While some experienced occasional connection issues, the positive feedback on ease of use and performance outweighs these concerns. The modem/router combo is praised for its compact size and sleek design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,595 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Simple and functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Comcast has a webpage interface for connection activation, so I was extremely excited about NOT having to call for activation!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for my home!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked for help and the very nice worker helped me choose this device. Great and fast. No disconnections at all and works with my xfinity provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router and modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying my own router and modem saves me $11 a month on my cable bill... and now I own my router. This product is perfect for my needs. No complaints thus far. It's slick looking too.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    a good space saver and fast

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome product! Takes up less space and much faster than my last modem and router. Had no issues at all with it, even after a power outage.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this instead of leasing from xfinity. The sales associate explained the difference between the routers and this one met my needs and was a reasonable price!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Affordable Router Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, I like Netgear, they are lightweight, fit most anywhere, get for small areas, reliable and a good value. Would Highly Recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Can't go wrong with Netgear!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been having this router for almost 2 years and it's worked really well! Nothing to complain about. Netgear is one of the solid brands and I'm happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new Router from Best Buy. I also have the same brand I purchased years ago. It has truly worked for six years now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    wrong Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your sales people sold me the wrong router for Verizon FiOS. The person who came to my house from the Geek Squad was knowledgeable. but we'll see, Tomorrow they are coming back to install a different router which I purchased at Best Buy of Quakertown . I had to go to my Daughters house (about 5 miles ) to pay my bills online . Her Husband signed me into their router. I can't get on the internet with the laptop I bought at Quakertown Best Buy because The cable that connects my router to the laptop is too big .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Make the switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve been using the modem from Xfinity this whole time when we could’ve bought this item and saved money in the long run. Switch sooner than later! Super easy to set up too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this router to replace my 7 year old one. Very easy to set up yourself, I have Xfinity it only took a few minutes following the directions from Netgear.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Save money on cable company modem rentals.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got tired of paying an extra $10 a month to my cable provider to rent a modem so i decided to buy my own. Nice product that works great.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Worked as expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem saved me a lot of money by not paying monthly rent from my internet provider. This worked as good as their modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect middle price point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefect middle price point router. Saves me the router rental fees, and is plenty fast PC to PC and fully compatible with my isp Comcast and just about all their speeds!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great when it works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 100 mbps internet and when plugged into the ethernet port i'm getting speeds up to 110 mbps. I get about 25-30 mbps wifi but the signal tends to drop at least a couple times a day.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install, fast download speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, fast download speeds, Wi-Fi anywhere in my Home from this modem , Even in the basement

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new router and modem and this one was a sale at the time. It's great that I no longer have to pay a leasing fee to my Internet provider for their modem and it works pretty good too!

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    great combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I finally got it connected and working properly its been a great product. Had some issues after 1st thought it was the device bu the acutal issue was comcast itself.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Router combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great!! My WiFi is so much faster. It was easy to install as well. I was taken step by step to get through it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking, compact design. Dual band. Maybe not the most exciting purchase I've ever made, but when I give less of my paycheck to Cox Communications, that's always a positive.

    I would recommend this to a friend