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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2595 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1600 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable signal strength, making setup and maintenance simple. Many appreciate the device's good range and coverage, along with its reasonable price. While some experienced occasional connection issues, the positive feedback on ease of use and performance outweighs these concerns. The modem/router combo is praised for its compact size and sleek design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,595 reviews
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good and easy to set up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got netgear because I was tired of paying $13 per month to rent a router from xfinity. I decided to get my personal router. Am happy I made a good decision.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love the look of this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I didn’t realize we needed to update these periodically until the Best Buy tech guy explained.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem/Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hook up and great speed. We are on Cable One and our tested speed is faster than their stated speed. Good distance to a remote laptop, at about 50 ft. away.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    LOVE NETGEAR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice solid modem/router for moderate usage. It can handle 16 devices at a time and has a 5Ghz channel for dedicated speed. Love the Netgear Genie app to monitor the network.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    router/gateway combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty much true to spec. although not true to price point (search for a discount or consider a device w/ similar specs at a lower price point because msrp is kind of a joke) decent use for a handful of devices within a tight proximity. both, 2.4g and 5g bands match my isp’s down/up rate plan. but again, signal range seems lame (considering the price point of the unit). exceptional speed and connectivity so long as within range, ideally a pillow-fort. i would recommend this to a friend i don’t really like

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Just what I needed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for. This is a great option for anyone looking for a modem/router combo at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Works fine with xfinity

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has both 5ghz and 2.4ghz. Range is fine too. Setup was almost easy. but still prefer a QR code on packaging which can redirect to a step by step page.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better than paying monthly to lease

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Was wanting to save the monthly lease fee and own my own router. Glad I decided to get this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Netgear Dual Band Router

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the idea of separate WiFi systems for home and guest use. Easy to set up, and easy to use, app is a must for advanced controls

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Modem

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up if you follow instructions and leverage your cable company before disconnecting their modem and setting up this one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Money saving unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful piece of equipment... Very easy to set up with the possibility of two secure for home and a secure for guests

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Works fine for a basic router/ cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works fine for my new xfinity account. It was cheaper than paying Comcast a rental fee for the use of their router. Plus this is a much better router.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router was easy to set up. I like the feature that eliminates having to key in the code manually to connect devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works well, easy for Xfinity to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought NetGear Wireless Router with Cable Modem so I would not have to pay $10/month to Xfinity. Xfinity installer had no trouble installing the modem and it has been working easily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well and setup was easy. Readyshare can be a little unreliable at times but overall I'm satisfied. This router is a good choice for replacing your Xfinity rental.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router resolved a reliability problem I had with my economy equipment, which kept dropping connection. Great consistency now, and 5G option gives blazing speed. Very pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great equipment and easy to hook up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great! !!!!!! Have been very satisfied overall with the equipment, the set was easy and have had no problems or issues since I’ve had it !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great product, would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this modem/router because my old one (different brand) kept bumping me offline. This one works great. No issues. Reaches far around my house and has a nice sleek appearance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a friend recommend this router. After reading the reviews on it I purchased it. I got it home and it was super easy to set up and connect to and have had no issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good modem-router combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and found all my devices. Had to call Spectrum to activate the modem. Spectrum Rep. was very helpful and was connected in about 5 minutes. Very fast modem.

    I would recommend this to a friend