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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2595 reviews

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Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1600 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable signal strength, making setup and maintenance simple. Many appreciate the device's good range and coverage, along with its reasonable price. While some experienced occasional connection issues, the positive feedback on ease of use and performance outweighs these concerns. The modem/router combo is praised for its compact size and sleek design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,595 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    For gaming/Netflix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for online gaming and streaming videos. I haven't had any problems at all but I did some research before purchasing and it's living up to the great reviews.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Must to have it for plug and play internet Wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Planning to buy another one for my friend and recommended to others as well as it's awesome product must to have it for quick reliable wifi solution for home/small office users.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the cable modem to avoid paying $11 a month to rent one. It should pay for itself in about a year. It was easy to install and works fine so far!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    short lived

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased just 4 months ago and it will no longer connect with WiFi I have plug into my computer using the ethernet cable just so I can get online and that is still iffy. I did check with my ISP and everything is good on their end. Sure I can send into Netgear at my cost and time for repair/replacement but then I'm without service for however long that takes. I guess I'm just out $140 and will now look for different brand and hope for better success. Range is also not good I have it in my upstairs but range will not reach downstairs if you are trying to use a tablet and my house is only 1900 sq ft with open layout and this was before it went bad.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Modem Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem will last for many years as the download speed is way beyond the 300 Mbits a second that Xfinity is offering in my area at the time. Very reliable and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to set up with Xfinity. Had to call up Xfinity because the directions were just a bit confusing, but it was sorted out in less than 5 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great cable modem/router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this cable modem/router to replace an older Netgear model. Was easy to set and works grat

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Modem for cable provider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this modem so I wouldn't have to pay a rental fee for my cable provider. Has a built in router so that's a plus as well. Haven't had any problems so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect way to save

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect way of saving money! It works great for a small apartment. I have a 2 bd and no interference at all. Always use the 5g

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great except for the distance.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is great. It is much faster than the one we were renting from Comcast. The only downside is that the signal does not reach very far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Modem/Router combo

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t had any issues and the internet speed has been pretty quick. We’re extremely satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Router for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem/router instead of renting one and it has paid for itself within a year. Works great and I have had it for a year and a half.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    2 in one device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new router and was happy to find this combo cable modem and router. It installed fairly easily and I had my WiFi working again in a short time.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome router with wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router has made my internet a lot faster. Updated my old one because it was a cheap generic one from Comcast and was buffering way too much. Now I don't have a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great, so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product has had no issues. We do not experience speed slow down during peak hours, which is a plus. I would recommend if you want a one in all system.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super speed router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this router for Comcast. And it's passing everything with flying colours. The 5g speeds are more than 150 Mbps but 2.4 is less than 2.4 Mbps. No complains so far

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem/router to save you money. Xfinity certified and compatible too! Save $14 a month and this will pay for itself after 7 months!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great router i had recommendations from a friend but my internet service works with dsl and that router does not have that so i had to return it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than other brands. I actually returned one that wouldn’t load as fast as this. I have atleast 3 devices streaming at once and doesn’t lose speed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    An efficient modum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem is efficient and was easy to install and use. We needed to purchase an extension to be able to have internet in the back section of the house.

    I would recommend this to a friend