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Customer reviews

Rating 4.5 out of 5 stars with 2595 reviews

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Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1600 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable signal strength, making setup and maintenance simple. Many appreciate the device's good range and coverage, along with its reasonable price. While some experienced occasional connection issues, the positive feedback on ease of use and performance outweighs these concerns. The modem/router combo is praised for its compact size and sleek design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 2,595 reviews
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Used it before with spectrum. Currently using with grande communication. Works really good with multiple devices

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Works as advetised.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, Set up not as easy as I hoped but got it done, with minimal help. Good range.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great router for college students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is a great option for our son who is away at graduate school. He has had great experiences with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great combination modem router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this combination modem/router woth the help of Best Buy staff member to reduce my bill with my internet provider.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NETGEAR - Dual-Band AC1600 Router with 16 x 4 DOCSIS 3.0 Cable Modem - Black its for cable its work excellent

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good router, but 5G seems to have a low range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seems to be an adequate modem and router. The setup was extremely quick and simple. But I have already faced a lot of issues with the 5G band SID, sometimes my device does not connect to the 5G. I have to move right next to the router have it connect and then I can move to the farthest corner of my house and it still keeps working. But the first connect is always an issue, even though my device seems to show the WIFI as having a good signal.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    NETGEAR - Dual-Band AC1600 Router

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MUCH MORE STYLELISH THAN MY OLD ONE GREAT THAT IT IS ALL IN ONE TAKES UP MUCH LESS ROOM ON MY DESK

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very good Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and compact Easy set up with a quick call to internet provider who complimented me on purchasing a modem rather than continuing to rent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem for medium sized house.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem for medium sized house, works well through 2 floors and I still have signal from a significant distance outside.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    NETGEAR - Dual-Band AC1600 Router with 16 x 4 DOC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was reasonable and it was compatible with the internet provider I use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Compatible with my internet provider and was fast and simple to install.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed. Love it! Stays connected without any issues. Purchase to remove charge off of my cable bill and it's a great investment and saving!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem/router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have both in one unit. Working great after Geek Squad install

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Nice modem/router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't want to pay xfinity the $11.00 a month rental. Works great thru out the whole house, even in basement and outside in yard.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am able to exceed 100 Mbps with this router. Have only had it for a month so I cannot comment on longevity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a small home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this product for a month now. Great as a WiFi router and has great connections on my PS4 when used as a Cable Modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small and good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's small and doesn't take too much space . The technician who installed the internet for us, was satisfied with the quality .

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Never disappointed me

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had many disappointing routers in my life, but I definitely can't say the same thing about this one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very happy with

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up and use nice having both in one unit have had a separate router and modem for years nice change

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended to me with the help of bestbuy so I didn’t have to pay rental fees to my WiFi provider. It’s been good.

    I would recommend this to a friend