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Customer reviews

Rating 4.5 out of 5 stars with 2595 reviews

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Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1600 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable signal strength, making setup and maintenance simple. Many appreciate the device's good range and coverage, along with its reasonable price. While some experienced occasional connection issues, the positive feedback on ease of use and performance outweighs these concerns. The modem/router combo is praised for its compact size and sleek design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 2,595 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good investment

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, helps avoid the monthly modem fee from Xfinity, pays for itself in less than a year

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well for the price that was paid. Have not had any issues with it this far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy connection and setup. Extremely fast for streaming HD content. Very pleased with the router for the money. On sale too.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no problems setting this up. I’m not techy but this gave me no problems and has worked beautifully. Great range.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this router combo . It's wireless and powers our phones and laptop . It was easy to instal with the help of xfinity .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good router and works well. Signal strength seems to do well on a smaller house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Netgear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. I have about five wireless phones connected to WiFi plus cell phones

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and worked right out of the box. Best Buy matched the special sale price of another store which is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my home wifi with my cable provider. Easy to setup and use right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router has excellent coverage at my office, even through concrete and block walls.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old one with this modem . It really works good and long range covers. I really recommend this product .

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Quality router for the right price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was as easy as anyone could ask for. The router performs exceptionally well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the easiest router to set up I have ever purchased. We have Xfinity as a provider and it was so so easy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to set up!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product and easy to install. Currently using for 8 devices (3 tv’s, 4 cellphones and a tablet)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great modem/router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to install it myself, I am 73 years old. Good directions...easy to follow.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    BEST TWO IN ONE

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST FASTED ROUTER AND MODERN IN ONE. SUPER FAST AND I HAVE A 4 PERSON HOUSEHOLD.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Connection drops

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely pay for itself in a year vs renting. Unfortunately, I constantly experience connection drop using 2.4 gHz. (Few times daily) Test speed at 2- 40 kbps. The modem is slightly warmer compared to my rental, setting at the same location. Setting up was easy once you bring it to your cable company to enter the serial number. Using 5 gHz Connection is good but not excellent. Few drops here and there. (3 times weekly) a Test Speed is only at 120 - 170 kbps which is half of by plan. I have 9 devices AT MOST connected at the same time. 3 cell phones, 1 tv, 2 laptops at idle or are off. Mainly 2 iPads and one computer are active for most of the time. Used on Netflix, You Tube, surfing. I only use about 100G per month. So this modem/router is not really working that hard considering of my low usage. Running the latest firmware as of 7/2/20. I can’t recommend this due to drop connection.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised that I could actually do the installation myself. I save the $10/month that I was paying my cable company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bang for your buck!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is awesome! It pays for itself rather than dishing out money to your cable company monthly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. No problems. Easy to set up. No more charges from internet company.

    I would recommend this to a friend