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Customer reviews

Rating 4.5 out of 5 stars with 2595 reviews

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Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1600 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable signal strength, making setup and maintenance simple. Many appreciate the device's good range and coverage, along with its reasonable price. While some experienced occasional connection issues, the positive feedback on ease of use and performance outweighs these concerns. The modem/router combo is praised for its compact size and sleek design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 2,595 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Netgear modum/router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has worked well, set up was pretty easily accomplished online.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing reaches all over the house. I love it. Thanks Best Buy employees for the advice. And at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    So far very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's working great. No issue up to this point. Hope it will continue to meet the expectation.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed is good but the range is “ok”. Also doesn’t come with the phone jack. 4 stars from me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Router/Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace my broken unit. Very easy to set up...got back up and running in no time!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Significant speed and function upgrade that was sorely needed by replacing an older Netgear model!

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great for small apartment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily transmits through out my small apartment, easily hooks up to all my wireless devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Setup and Get Started

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlike other network hardware I have used in the past, setting this up was a snap. Truly just plug and play.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Netgear NightHawk

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been reliable except for one outage. Super fast network speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this router at a great price and now I have one piece of equipment instead of two.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to install and use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works just fine. Manual clearly explains all light indicators.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Good speed and coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speed and coverage on this unit. Using in a single story residence.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great router/motel combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit works well and is easy to install. Tech support was helpful in setting up the WiFi

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this to do high speed internet and streaming TV, and it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Netgear Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great, easy to hook up and use. Didn't even read directions to get it ready for internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wifi networking device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the past year and a half, we have been dealing with Brighthouse for our internet failing quite frequently every week. Repairmen came out and tried to fix the problem or the online customer service people would reset the modem remotely. These were temporary fixes. We questioned their modem that they had provided several times. Twice it was replaced. Finally fed up for their ineptness to fix the issue, we bought this router. Not one problem since. hmmmmmm.....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem/router

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with router, works great, easy to setup and easy to use with the genie app.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem router 2 months ago. It’s working very good, I didn’t have any problems at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Seamless set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router was very easy to set up and works with all of my wireless devices. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it after my other router stopped working. It has been working good for the past 2 months.

    I would recommend this to a friend