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Customer reviews

Rating 4.5 out of 5 stars with 2595 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1600 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable signal strength, making setup and maintenance simple. Many appreciate the device's good range and coverage, along with its reasonable price. While some experienced occasional connection issues, the positive feedback on ease of use and performance outweighs these concerns. The modem/router combo is praised for its compact size and sleek design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 2,595 reviews
  • Rated 5 out of 5 stars

    Quick internet service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets our family needs. Sleek looking and affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router-Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can have 10+ devices connected at once without issues

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product in Dec 2016 and it worked well with the occasional power reboot needed. Recently one of the two Ethernet ports failed. The two year service I got from it saved a lot in rental fees from xfinity. Great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, i run Fire stik, 3 computers and wifi for phones and so far no major problems, however my Fire stik loses signal and have to reboot, not sure if it's stik or router. Otherwise i would give 5stars

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Frequently drops wireless connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep having to reset it. I do like the look and that it is all-in-one. This helps to save money and fits in with my living room decor.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes my time warner wifi so much faster and better!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great I would recommend it to a friend...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Router

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this router so I can return Comcast's router and eliminate the monthly rental fee. It works just fine, and it is able to handle the faster speed that I have with Xfinity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price good router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a router that provides could coverage for a home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my isp router, easy set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with the ease of use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this product so that we could return our rental unit to Comcast. This eliminates monthly fees added to our bill. We are pleased with the ease of installation of the unit. We are using Roku on 2 TV's, 2 laptop computers, a printer, a tablet and 2 smart phones. All are working well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Netgear is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    install to connect to make smooth fast least five min

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, sleek look, Works perfectly no troubles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great in-store support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My former cable modem bit the dust so I went to Best Buy looking for pretty much the same thing. Little did I know so much has evolved with cable modems, routers, signal repeaters, etc. The rep at the store was knowledgable and helped me make a sound decision. The modem works great and I will definitely shop here again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased a modem from Walmart and within a month maybe , it needed constant reboots . This modem as served me well already, I made sure to get warranty with it this time. Very happy with this purchase , will be going to Best Buy for all my electronics purchases , here on.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome Router!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man, this router works so well. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The employees there really know what they’re talki

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just went in to ask questions the young lady helped me realize that my Internet connection issues had to do with my outdated modem from the cable company so I was since I installed a new one to suggest that I’ve had no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great; covers 1500sqft home well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem was easy to set up and has been working pretty good. Sometimes the 2.5G internet connection is better than the 5G so I have my devices split on whichever ones gives the best signal in the room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Wifi. Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Works great with Play Station Vue

    I would recommend this to a friend